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🚫 Known Issue - Level 267 crashing my game!

Rehaslam
Rehaslam Posts: 2

Level 1

edited July 2022 in Support

Hi,

I have been trying to play level 267 all day but every time I do it crashes my game. When the spider jumps from the first nest to the second a tutorial pop up appears, when I click to get rid of this the game crashes every time. I have tried every fix in the FAQ - I was just wondering if anyone else had this problem and was able to fix it? Thank you!

Best Answer

  • PummyRaj
    PummyRaj Posts: 45,123
    Answer βœ“

    Hello @jillybean10 πŸ€— Hearty Welcome to our lovely Farm King Community!

    I am sorry to hear that you are having an issue with level # 267!

    Looks like there is a glitch with this level. Few Farmers also have complained about this issue. The Farm Studio is investigating this issue and should be able to send a fix soon.

    I will get back to you once our Farm In-charge is back in office tomorrow. Please bear with me until then πŸ™


    ** If you have further questions or need clarification, please post your reply by typing in the blank box given below to my comment.

    Talk to you soon. Have a Farmtastic rest of the day πŸ’

Β«134567

Answers

  • PummyRaj
    PummyRaj Posts: 45,123
    edited June 2022

    Hello @Rehaslam πŸ€— Hearty Welcome to our lovely Farm King Community!

    I am sorry to hear that there is an issue with your game!

    Let me check the level in my game and get back to you as soon as I can πŸ‘οΈ


    Can you please tell me which device you are using to play the game?

    You can reply back by typing in the blank box given below to my comment.

    Thank you and talk to you soon!

  • Rehaslam
    Rehaslam Posts: 2

    Level 1

    Thanks! I’m playing on an iPhone

  • PummyRaj
    PummyRaj Posts: 45,123

    Hi @Rehaslam πŸ™‹β€β™€οΈ

    I have tried on multiple devices and I did not encounter the issue you are experiencing with level πŸ€”


    I know you said that you have tried all the Troubleshooting tips! But, please try this one more time…

    Log off your game β€” Close the App β€” Clear the cache and history β€” Disconnect the WiFi connection and then, turn off the device β€” Turn on your iPhone after 5 to 10 minutes and connect to the WiFi and open your game again.

    See if the problem is solved! If not, please come back and let me know, so that I can escalate it to our Farm In-charge πŸ‘

    Talk to you soon. Have a lovely rest of the week 🌻

  • Reebee40
    Reebee40 Posts: 3

    Level 1

    I have the same problem, tried on iPhone and iPad. Have also followed the fixes.

  • PummyRaj
    PummyRaj Posts: 45,123

    Hello @Reebee40 πŸ€— Hearty Welcome to our lovely Farm King Community!

    I am sorry to hear that you are also having the same issue with level # 267 in your game πŸ™„

    I will get back to you tomorrow after talking to our Farm In-charge.

    Talk to you soon. Have a Farmtastic rest of the day πŸ’

  • QueenB
    QueenB Posts: 15,777

    Hi there, I hope all is good πŸ˜ƒ

    I just wanted to check if you still have issues getting past level 267?

    If not, would you help us with a screenshot of the tutorial pop-up you get so we can report it to the studio?

    Thanks a million πŸ€—

  • QueenB
    QueenB Posts: 15,777

    Hi there πŸ€—

    As I was mentioning to @Rehaslam I just wanted to check if you both still have issues getting past level 267?

    If not, would you help us with a screenshot of the tutorial pop-up you get so we can report it to the studio?

    Thanks and have a great day πŸ˜€

  • Reebee40
    Reebee40 Posts: 3

    Level 1

    Yes still have the issue. Once the spider moves to the second web I get this message and as soon as you click on it it crashes.


  • QueenB
    QueenB Posts: 15,777

    Awesome, thank you so much πŸ˜‰

    One last thing we need is your game ID. This page will show you how to find it!

  • Reebee40
    Reebee40 Posts: 3

    Level 1

    13590956914

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