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Gold Bar Price Change???

2Β»

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  • Posts: 45,174

    Hi IreneπŸ€— Happy Monday🌻

    Hope you had a great week and weekend πŸ™‚

    Just came to give you an update... the Farm game Studio is still investigating the issue with the Piggy Bank. They are thinking it is the issue with Facebook.

    Our Farm In-charge wanted me to remind you that until the issue on Facebook is resolved, try to purchase only through Mobile App.

    Thank you for your patience and understanding about the delay with fixing of the issueπŸ™

    Talk to you soon. Have a farmtastic week aheadπŸ“πŸ“

  • Posts: 15,842

    Hi @Irenejd πŸ˜ƒ

    I'm following up on the issue that @PummyRaj has reported to us!

    The studio wanted to know if you could check which currency your Facebook account is set up to. This link HERE will help show you.

    Also, we wanted to know if you get the same issue when purchasing a different item that is not the Piggy Bank.

    Thanks, and looking forward to hearing back from you πŸ€—

  • Posts: 61

    Level 3

    Thank you, Pummy!

    And thank you QueenB. Amazingly, I did check my Facebook currency as suggested and it was set to Canadian dollars! I am not Canadian and I have no idea how it got set that way as I do not use Canadian dollars. It has always worked for US dollars prior to this. But that explains, probably why when I first reported the problem the cost was $4.14 and yesterday when I tried it the cost was $4.04. This may have solved the issue. I will try it again and report back, now that I have changed it back to US dollars. If it is still misbehaving, I will try another item. Thank you.

  • Posts: 61

    Level 3

    QueenB!!!! It worked! I am so sorry for all your trouble. My husband reminded me that I gave a donation to Canadian Fire Fighters and I probably changed the currency then. Please forgive me!!! I cannot believe I did not catch it myself. So duh!!!! Mea culpa!

  • Posts: 15,842

    Yay, I'm so happy you found the issue πŸ€—

    These things happen not to worry, and that is what we are here for, to help πŸ˜‰

  • Posts: 381

    Yay that your husband remember you had done such a lovely thing for the fire department

  • Posts: 61

    Level 3

    Pummy or QueenB...

    I just wanted to say everything is still working. However, that the little number tag in my Gold Bar button still says 1. My iPad says correctly what it is. I can't remember what it is without looking but it's 98 or so on the iPad. Just thought you would want to know. I think it's interesting....

  • Posts: 45,174

    Hello dear IreneπŸ€— Good Morning🌻

    Last time I asked, the team was still investigating about it! Let me ask the Farm Queen again and see what she will find out πŸ€”

    I will get back to you on Monday πŸ€—

  • Posts: 61

    Level 3

    And good morning to you! Thanks for getting back to me. I was so excited the money was correct, I did not notice the number! Evidently it is not increasing, even tho I purchased bars. It is still stuck at 1. I know the team wants it all to be perfect. 😝 of course, this is not a big deal to me but I just thought they would want to know.

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