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I get this message whenever I go to my regular bookmark in Facebook to play FHS. This is on desktop/laptop. Also I tried to search Farm Heroes in FB Gaming and there are no results. What is happening?
Welcome to Soda Community @hopefulone
Each game has its own forum so I'll have your question moved to Farm Heroes. In the meantime I have seen that there is a thread in Support, you can find the main thread here
Hello @kikenyon๐ค Hearty Welcome to our lovely Farm King Community!
There has been an issue with Facebook and that is the reason the game is not working when we try to play through Facebook. But, not to worry! The game developers are aware about the issue and are working on a fix. Will get back to you when we have an update๐๏ธ
If you have any further questions, please post back by typing in the blank box given below to my comment.
Thank you for reporting the issue. Have a Farmtastic rest of the day๐ป
All of a sudden I can't play my game they disappear off of my page. I have been playing this game for 2 years and love it. I need to know how I can get them back It has happened to both of my pages
No problem, dear๐ค
Sorry for posting twice, I thought I was writing it again in Spanish. It's my automatic translator, xd
Hello @Carmaux๐ค Welcome again!
First of all, Thank you very much for coming and posting your question in English for us to be able to help you๐
With regarding the Farm Heroes Saga game, there has been an issue with Facebook and that is the reason the game is not working when we try to play through Facebook. But, not to worry! The game developers are working on a fix. Will get back to you when we have an update๐๏ธ
If you have any further questions, please post by typing your comment in the blank box given below to my comment.
Good afternoon, Candy continues, but FHS has just disappeared from my facebook. Thank you
Hello @Chiralina๐ค Hearty Welcome to our lovely King Community!
There has been an issue with Facebook and that is the reason the game is not working when we try to play through Facebook.
But, not to worry! The game developers are working on a fix. Will get back to you when we have an update๐๏ธ
Ah, I see! You are seeing "generic" profile icons because the connection is lost. But, not to worry! Hopefully, the FB will work it out soon and resolve the issue.
Oh, yeah! Forgot to say.. it is the issue with Facebook๐
I'm still able to play on mobile except it does look a bit different, like a generic icon instead of my FB profile pic (and all my friends have generic icons as well). However my progress is at the right place, boosters & quests look right. I have not tried clicking on. "Save My Progress" from the main menu then connecting through Facebook but I'm kinda afraid to try it lol. I don't think I have a Kingdom account
Forgot to mention! If the game is connected through Facebook on our mobile devices, the game is not playable anymore!
So, if you are playing on a mobile device also, try to log-in with Kingdom account, and you should be able to play. But, the log-in is a bit slow though!!
Thank you for reporting it @PummyRaj ๐ค
Will look forward to any updates!
Hello everyone Does anyone know why the game doesn't work anymore on facebook?
Hello dear @FarmerB ๐ค
I am not sure what is happening!! I have tried it on my laptop too and I too received the same message. But, don't worry!
But, since this is already night for the Studio and all Kingsters, we might not see any results today!!
I will update you with any information I receive.
Talk to you soon. Have a lovely rest of the day๐ป
Hi @Jtwo26 I will notify @PummyRaj and @QueenB that you have replied ๐ค
Is it only with Farm heroes you are getting the error? or any other app? You haven't blocked anything in your facebook settings recently? Do you have an adblocker on? If so, could you disable it and try again?
Which version of windows are you using? could you let us have the version number of your browser.
Could you give us a screenshot too?
I did that and it still didn't work...Still getting the same error message.
Hi there and sorry to hear you have been having trouble playing the game ๐ซ
It looks like you have tired most of our recommended troubleshoot so all that is left now is to try to remove the game and install it again. Don't worry, this won't affect your game progress ๐
Follow the steps provided by Facebook HERE on how to remove the game. Once removed, all you have to do is search for the game on Facebook again, and when you find it, it should start loading fine and you should get back to where you left off.
Let us know how it goes ๐
Thank you!
I will get back to you as soon as I hear back from our Farm game In-charge๐๏ธ
I have checked that all browsers are up to date.
Oh!! Sorry to know that @Jtwo26๐ถ
I will ask our Farm game In-charge and see what else can be done!
Did you check if your browsers need an update?
Hi. I tried using Google Chrome and Microsoft Edge. Both give me the same error message.
Hello @Jtwo26๐ค Hearty Welcome to our lovely Farm King Community!
Which browser are you using to play the game? Did you try to open the game on a different browser? I just checked my game and it is opening & working fine!!
In my experience, most of the times, it is an issue with the browser(s) and changing the browser will work. Also, I haven't seen any complaints from other players. Unfortunately, the game team cannot help when the issues are isolated!! So, please change the browser and see how it goes๐
To reply back, please type in the blank box given below to my comment.
Hope everything works out and you can play the game again๐ฅ๐ฅ
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I am trying to play Farm Heroes on my laptop through Facebook. It keeps saying โYou have experienced an error that we are working hard fi fix. Please try again in a moment.โ I have refreshed numerous times. How can I get this fixed? I have also deleted my cookies as well so that canโt be it.
Hello, I don't receive lives from my team anymore. My team is active, I get requests for lives and send them, but never anything back anymore, while I used to receive several lives every day. My ID is1164913688, my team is Speknekken
Why can't I add any friends.
Al principio del juego me daban distintos desafรญos entre 3 y 4 desafรญos cada 3 dรญas ahora estoy en el nivel 4030 y aparece uno cada 6 dรญas en el cual es imposible pasar de nivel porque necesito los booster de ayuda para pasar de nivel ya que escada vez mรกs difรญcil y te dan 15 movimientos . Con los desafรญos y anuncios seโฆ
I looked forward to getting the timed rewards with boosters on the daily reward as they were very helpful. Why get rid? Itโs always the most useful things that disappear instead of the useless ones like dicey acres.
My acc is blocked
Hey Farmers! ๐ฉโ๐พ Have you noticed a few friends missing from your list? Donโt worry, itโs not just you! Weโve made an update behind the scenes to improve how friendships work in the game. To help make connections more stable and secure, some players may be asked to confirm their friends again through a pop-up in the game.โฆ
๐ Farm Heroes Saga โ Episode Unlock Day! New adventures await! Every Tuesday, fresh levels are added to Farm Heroes Saga. Make sure to update your game to access the latest episodes! ๐พโจ Where are we now? Latest Levels are 7691-7705 ๐น New levels unlock weekly across Apple (App Store), Android (Google Play), Facebook &โฆ
๐ฅ Current ongoing or known issues! ๐ฅ For any ongoing issues, please check the Support section of Farm and look for announcements as we'll update everything live as we fix things! ๐จ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! ๐ ๐ How to fix commonโฆ
