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Farm Heroes Saga not loading on Windows (Edited: Solved)

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Comments

  • BQN537
    BQN537 Posts: 25,540
    edited June 2023

    Hi @PummyRaj

    Thanks for getting back to me so quick.

    ๐Ÿ˜Š๐Ÿšœ๐Ÿค 

  • BradStark
    BradStark Posts: 17

    Level 2

    edited June 2023

    Hopefully it gets revolved! I love the game and don't want to start another from scratch!

  • pencil16
    pencil16 Posts: 1

    Level 1

    Farm heroes saga not responding and it keeps crashing.

  • Lady_Choo
    Lady_Choo Posts: 26,068
    edited June 2023

    I'm sure it will, they are pretty good when it comes to the game not working! Do you play it on Facebook? That's still running or a mobile? If you use the kingdom to log in you'd just have to log into a mobile using your normal details. Everything but boosters would be there. (Because boosters only stay on the device you earn them on)

  • BradStark
    BradStark Posts: 17

    Level 2

    edited June 2023

    I used to play it on Facebook but I don't anymore, and never on my phone. I started a new game a few months ago, having downloaded the app on my PC from Microsoft. It's much better and enjoyable for me on Windows.

  • PummyRaj
    PummyRaj Posts: 44,083
    edited June 2023

    Hello @pencil16๐Ÿค— Hearty Welcome to our lovely Farm King Community!

    I am sorry to hear that you are having an issue in your game!

    Can you please provide these details for me...

    1) Device you are using;

    2) Whether your game is freezing when you are trying to play a level OR trying to click on the Events;

    3) What version you have right now;

    4) Your game ID number -- This Linkย will help you to find it (click on the green lettered link).


    To reply back, simply type in the blank box given below to my comment.

    Talk to you soon. Have a great rest of the day๐ŸŒป

  • nikki33
    nikki33 Posts: 4

    Level 1

    edited June 2023

    It seems as if the game is frozen or something like the touch screen part only works on some options

  • myra123
    myra123 Posts: 5

    Level 2

    edited June 2023

    Been happening to me for the last 3 days. Came on here to see if was just me. I have tried logging out and back in. The download is up to date. I donโ€™t know what else to do!

  • PummyRaj
    PummyRaj Posts: 44,083
    edited June 2023

    Hello Nikki @nikki33 and Myra @myra123๐Ÿค— Hearty Welcome to our lovely Farm King Community!

    I am sorry to hear that you are having an issue in your game! We have few more complaints about the same issue. So, it is not just you.

    Can you please provide these details for me...

    1) Device you are using;

    2) Whether your game is freezing when you are trying to play a level OR trying to click on the Events;

    3) Your game ID number --ย This Linkย will help you to find it (click on the green lettered link).


    NOTE: Please do not reinstall your game! It does not help to resolve the issue and you will lost your saved boosters!


    Talk to you soon. Have a great rest of the day๐ŸŒป

  • EmpressEllie
    EmpressEllie Posts: 1

    Level 1

    edited June 2023

    I am getting this as well since yesterday also on IOS

Hey! Would you like to give us your opinion?