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πΌ Need a Helping Hand? π
π©βπΎ Got a game question or need help? This is the place to ask! πβ¨
Welcome to the community @A36_axB9
You are correct that the other player needs to use English. However in regards to your issue. As it's account related, I need you to contact player support from the menu within your game. Choose lost items and explain your issue there. They will be able to help you as we don't have access to accounts in the community π