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Last night I did not receive my 1+ items

A36_axB9
A36_axB9 Posts: 5

Level 2
in Support

My account initially had 28 gold bars.

I added an additional 25 gold bars making a total of 53.

I then purchased 3 1+'s at a cost of 16 gold bars. The game took the 16 gold bars from my total making me have 37. However, I never received my 1+'s.

Thanks.

Answers

  • ZoeClau
    ZoeClau Posts: 2

    Level 1
    edited July 2023

    *Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Our House Rules 

  • A36_axB9
    A36_axB9 Posts: 5

    Level 2

    It would be helpful if this is written in English. I did a goggle translation and what was written does not apply to my situation. Can my account be looked at to help resolve this?

  • Lady_Choo
    Lady_Choo Posts: 26,068

    Welcome to the community @A36_axB9

    You are correct that the other player needs to use English. However in regards to your issue. As it's account related, I need you to contact player support from the menu within your game. Choose lost items and explain your issue there. They will be able to help you as we don't have access to accounts in the community 😊

  • Lady_Choo
    Lady_Choo Posts: 26,068

    Welcome to the community @ZoeClau wr must use English so that everyone can understand us and it is one of the house rules to use this site. 😊

Hey! Would you like to give us your opinion?

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