Farm Heroes Saga

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Farm Heroes Saga

Discussions
Latest news about Farm Heroes Saga!
Support
Run into trouble in Farm? Ask for help or check past solutions here.
Level Tips & Help
Help for tricky levels!
Contests
Take part in Farmtastic contests and win Gold Bars or other goodies!
Ideas
Got a fresh idea to make Farm better? Let us know what’s growing in your mind!

Cannot collect Gold Bars from Egg Basket

Hi there. Have just loaded the game to be told I've won 13/15 gold bars for the Egg Basket. I'm faced with the screen saying to collect but nothing happens when I click on it. I cannot move back or forwards from that screen and have to keep coming out of the game and going back in only for the same thing to happen. Any ideas please? Thank you.

Accepted answers

All comments

KeepTrying

All seems fine now, thank you. Game ID number: 14370602516.

Once again, thanks for your help and time.

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2753839#Comment_2753839

Hello dear @KeepTrying🤗

I am so sorry to hear that you had to go with the last resort! Is your game working normally now? If so, we will request our Community Manager to send in some goodies towards you.

Can you give me your game ID number please?

Let me know if you need help finding it🐣

KeepTrying

Not to worry any more. I've reinstalled the game so, hopefully, all should now work. Thank you for your time.

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2751526#Comment_2751526

Oh, yeah! About not able to get the friends in your game, right?

Thank you for providing the details I needed. The Farm characters always say "Farmtastic", even in some levels😊

But, do you remember playing this below event

KeepTrying

I'm using a PC.

The version is 6.20.3

Not sure which event and cannot look as cannot get beyond last screen above. Probably safe to assume it's the Farm Market as the last screen is showing the word 'Farmtastic'.

Actually, I'm having other problems with the game and have been advised by your colleagues on another issue to reinstall and they will compensate me for any/some of the lost rewards. I'll see what you come back with before I decide what to do. Many thanks.

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2750393#Comment_2750393

Thank you for the explanation and the screenshot, dear @KeepTrying🤗

I need few details to report it to our Farm In-charge...

1) Which device are you using?

2) The version you have right now?

3) The event you have achieved the Gold Bars from - is it the Farmers Market or some other event?

As of now, these details should be enough👍️

KeepTrying

Hi there.

Device off all night. Still cannot access Gold Bars. Clicking on Collect does nothing. Screenshot below. Many thanks.

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/414632/cannot-collect-gold-bars-from-egg-basket

Hello dear @KeepTrying🤗 Hearty Welcome back to our lovely Farm Community!

I am thinking that you are experiencing this glitch in "Farmers Market" event! Did I guess right?

If so, can you please provide a screenshot for me?

After posting the screenshot, can you try these steps --> log out of the game -- Close the App -- Turn off your device -- give it few minutes and turn on the device -- open the App and log back in -- now, see if the problem still persists🤔

Talk to you soon. Have a wonderful day ahead🌻🌻

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Accepted answers

All comments

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/414632/cannot-collect-gold-bars-from-egg-basket

Hello dear @KeepTrying🤗 Hearty Welcome back to our lovely Farm Community!

I am thinking that you are experiencing this glitch in "Farmers Market" event! Did I guess right?

If so, can you please provide a screenshot for me?

Talk to you soon. Have a wonderful day ahead🌻🌻

KeepTrying

Hi there.

Device off all night. Still cannot access Gold Bars. Clicking on Collect does nothing. Screenshot below. Many thanks.

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2750393#Comment_2750393

Thank you for the explanation and the screenshot, dear @KeepTrying🤗

I need few details to report it to our Farm In-charge...

1) Which device are you using?

2) The version you have right now?

3) The event you have achieved the Gold Bars from - is it the Farmers Market or some other event?

As of now, these details should be enough👍️

KeepTrying

I'm using a PC.

The version is 6.20.3

Not sure which event and cannot look as cannot get beyond last screen above. Probably safe to assume it's the Farm Market as the last screen is showing the word 'Farmtastic'.

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2751526#Comment_2751526

Oh, yeah! About not able to get the friends in your game, right?

Thank you for providing the details I needed. The Farm characters always say "Farmtastic", even in some levels😊

But, do you remember playing this below event

KeepTrying

Not to worry any more. I've reinstalled the game so, hopefully, all should now work. Thank you for your time.

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2753839#Comment_2753839

Hello dear @KeepTrying🤗

I am so sorry to hear that you had to go with the last resort! Is your game working normally now? If so, we will request our Community Manager to send in some goodies towards you.

Can you give me your game ID number please?

Let me know if you need help finding it🐣

KeepTrying

All seems fine now, thank you. Game ID number: 14370602516.

Once again, thanks for your help and time.

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Discussions
Latest news about Farm Heroes Saga!
Support
Run into trouble in Farm? Ask for help or check past solutions here.
Level Tips & Help
Help for tricky levels!
Contests
Take part in Farmtastic contests and win Gold Bars or other goodies!
Ideas
Got a fresh idea to make Farm better? Let us know what’s growing in your mind!

Recent Announcements

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Hey Farmers! 👩‍🌾 Have you noticed a few friends missing from your list? Don’t worry, it’s not just you! We’ve made an update behind the scenes to improve how friendships work in the game. To help make connections more stable and secure, some players may be asked to confirm their friends again through a pop-up in the game.…
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🔓 Farm Heroes Saga – Episode Unlock Day! New adventures await! Every Tuesday, fresh levels are added to Farm Heroes Saga. Make sure to update your game to access the latest episodes! 🌾✨ Where are we now? Latest Levels are 7691-7705 🔹 New levels unlock weekly across Apple (App Store), Android (Google Play), Facebook &…
🛠 Game Issues? Check Here Before Posting! 📝
💥 Current ongoing or known issues! 💥 For any ongoing issues, please check the Support section of Farm and look for announcements as we'll update everything live as we fix things! 🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common…