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Hello @umaleigh🤗 Hearty Welcome to our lovely Farm Community!

I have just posted a comment in your other post HERE. But, this post is more clear and I understand what you are asking! To continue with your purchase transaction, I would suggest you to contact the King Customer Support team and ask what to do.

Please click on this link --> https://soporto.king.com/contact and fill out the form.

After entering your email address, name and the game you are making purchase; select the "Topic" with --> "Purchase Issues or Questions";

Then at the "Subtopic", select --> "I have a question regarding Purchases";

Briefly explain in the box that says "tell us what you need", and submit the form.

You would be receiving an automated email as an acknowledgement of your complaint. But, you will be hearing from a real agent soon and you can find out the answers from them.

Please post and let me know if you have more questions. You can simply type in the blank box given below to my comment.

Talk to you soon. Have a great rest of the day🌻🌻