Latest news about Farm Heroes Saga!
Run into trouble in Farm? Ask for help or check past solutions here.
Help for tricky levels!
Take part in Farmtastic contests and win Gold Bars or other goodies!
Got a fresh idea to make Farm better? Let us know what’s growing in your mind!
I can't get rid of a Harvest Rush reward on my iPhone (doesn't occur on my PC). It pops up all the time and when I click on it to get the reward it says something about a lost connection. How do I get rid of it??
I'm including screenshots:
Completely understand!
Will be keeping up the status quo, don't want to lose all my boosters.
Hiya, just to let you know that I heard back from the team. They agree that reinstalling would be the best, however, they will not be able to replace all of your lost boosters. They could send 20 of each but as you have a lot that would entirely be your decision. Its harder when its just a few players and nobody else seems to have mentioned it for a long time. Annoyingly with technology and using devices and apps, sometimes random glitches can happen for no reason.
Otherwise only ignore it and keep checking for updates and hope that makes it go.
Once you collected the first reward, its no longer there, that is why the no connection message.
The beans and bars are fine, its the boosters that you would lose.
I would advise though that you do not save so many as they take up storage space and can cause issues themselves. (more memory used) Plus if you do end up having to reinstall, you don't want to lose that many.
We'll let you know as soon as we hear anything 🤗
I have over a million beans, around 1400 gold bars, and a screenshot of my boosters
Unfortunately it seems that you are one of the very few players that has the issue and that is why its harder to solve. Usually a reinstall will make it go away but as you mentioned you have boosters, I can see why you are reluctant to try that,
I will have a word with my Co-mod @PummyRaj who was originally dealing with your issue and the CM to see if there is any change. Do you have many boosters?
It has now been over a year since my original post and almost 4 months since the above post and there has been no resolution to this problem.
A whole new wrinkle to my Harvest Rush issue. Not only am I still receiving the original Harvest Rush pop up message, it is now showing up in my event section every day showing approximately 7+ hours left in the “event” when I click on it, it goes to give me the reward and of course I get the cannot connect to the Internet message. And then another screen pops up telling me that I need -1248 of apples. Please help!!
Guess I "spoke" too soon. I went into my game tonight to collect my daily reward and the first thing that popped up was this…………………
I have been going into the game every day to at least collect my daily reward and there was no issue until today. I've had no new Harvest Rush event on my phone so I'm not sure what happened. I did look to make sure I still had the most recent update and I do (6.44.11).
Yahoo!! I did an update, and the Harvest Rush issue went away!!
They do! The trouble is because of game stability, not all events are available to everyone. They all get moved around so hopefully you will get it at some point. Just remember to keep your device and game updated 😊
To the powers that be……
Could you please have a Harvest Rush event on iPhone so maybe it would fix my problem!!
I have he same issue now. How to get rid of it please ?
I understand. Just don't save too many boosters up though as a word of caution. While I do the same myself, if it comes to a point where for any reason you have to uninstall or if your phone updates even, because it's saved in your phone memory there is always that risk that they could be lost. But not only that, if you have a large amount it also means more memory use and can make the game lag. I rarely use mine though I'm saving for "one day" so I know how it goes 🤭
Thanks for getting back to me. I guess I'll just have to wait until the next Harvest Rush and hope it goes away. I have a lot of boosters so uninstalling the game is not an option for me.
Hi, I apologise for you not having a response just yet. There actually is no updated progress about the harvest rush problem. Although it should go in between events and not hang around. The team are having issues finding the source of the problem.
You cannot clear cache on an iphone as regards apps like you can on android. The only way its cleared is when you delete the app.
You are getting the lost connection because the event has ended and so its creating a loop as the box tells you to collect, but it can't collect as its no longer there. I get that a lot on certain events over in bubble witch.
Is your progress saved using a log in? Do you have any saved boosters? If your progress is saved (either via the kingdom or Facebook) and you have no saved boosters (as the boosters are saved in the device memory not the game so will be wiped when you remove the game) I personally would uninstall the game. Reboot your phone and reinstall the game. See if that makes it go.
If you are not saving progress, or have boosters, do not do this as it will all be lost but come back and let us know.
Hello, anybody home?? I'm still waiting on a fix to my original issue, haven't heard from anyone in quite some time.
It's been a while since my original post, any fix yet???
Suggestion, maybe have another Harvest Rush on iPhone and maybe it would fix itself???
Thank you @DoubleMsMom!
I will let our Community In-charge know👍️
I received the initial reward but now it pops up every time I go into the game, finish a level, check on quests/events, etc. I click on it “to get the reward” and then the lost connection message pops up. It’s very annoying!!
New here? Sign in or create an account to join the fun.
Hello @DoubleMsMom 🤗 Hearty Welcome back to our lovely Farm Community!
Thank you for the screenshots!
I am sorry to hear about the issue with Harvest Rush!! It is an old issue, which is affecting few players every now and then!!
Please give me the details of your device and the App version you have right now?
To reply back, type in the blank box given below🐣🌺
Thanks for your response.
I play on an iPhone 12 and the app version I have is 6.27.15.
Thank you for replying back @DoubleMsMom🤗
I will report to our Farm In-charge and let you know what you can do to get out of this glitch!
I use an Android phone! Hence, not sure about the "settings"!! I know that it is a bit different to iPad though😅
Is there setting for "deleting Cache" (not data)? If so, please do that and see if it removes the glitch!
Haven’t checked that yet however now I have a new problem. I can’t check for rewards or new events, when I click on the icon with the turnip I get this and it freezes my screen. The continue button doesn’t work.
Thank you for the report @DoubleMsMom🙏
We had another farmer that is complaining about exact issue!! I was waiting for more details from them.
But, I will start with reporting both the issues from your game in the mean time👍️
The screen freezing has been resolved.
However, I cleared my cache, but that didn't help solve the Harvest Reward issue.
Apologies for my delayed reply!!
We heard the update from our Farm In-charge that the freezing issue has been resolved! I will find out about the Harvest Rush pop-up!
Talk to you tomorrow🐣🌺
Hi there,
Just to confirm, are you saying that this image below is blocking your game and don't want to go away even if you try X it out?
Or have you simply just not been able to collect the rewards that showed up here and wondering how to get it?
Hello, I don't receive lives from my team anymore. My team is active, I get requests for lives and send them, but never anything back anymore, while I used to receive several lives every day. My ID is1164913688, my team is Speknekken
Why can't I add any friends.
Al principio del juego me daban distintos desafíos entre 3 y 4 desafíos cada 3 días ahora estoy en el nivel 4030 y aparece uno cada 6 días en el cual es imposible pasar de nivel porque necesito los booster de ayuda para pasar de nivel ya que escada vez más difícil y te dan 15 movimientos . Con los desafíos y anuncios se…
I looked forward to getting the timed rewards with boosters on the daily reward as they were very helpful. Why get rid? It’s always the most useful things that disappear instead of the useless ones like dicey acres.
My acc is blocked
Hey Farmers! 👩🌾 Have you noticed a few friends missing from your list? Don’t worry, it’s not just you! We’ve made an update behind the scenes to improve how friendships work in the game. To help make connections more stable and secure, some players may be asked to confirm their friends again through a pop-up in the game.…
🔓 Farm Heroes Saga – Episode Unlock Day! New adventures await! Every Tuesday, fresh levels are added to Farm Heroes Saga. Make sure to update your game to access the latest episodes! 🌾✨ Where are we now? Latest Levels are 7691-7705 🔹 New levels unlock weekly across Apple (App Store), Android (Google Play), Facebook &…
💥 Current ongoing or known issues! 💥 For any ongoing issues, please check the Support section of Farm and look for announcements as we'll update everything live as we fix things! 🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common…
