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Feedback wanted - Support Chatbot in Farm 🤖🧡

13

Comments

  • rebelchild
    rebelchild Posts: 17,500

    I tried to do it both ways but the customer care button wouldn't open. So I didn't have an option for the chat

  • rebelchild
    rebelchild Posts: 17,500

    We were all hoping that the bot would tell us that the team event was back. We loved that event so much! We also discovered that we played FHS more so as to support our team in collecting the pick axes. I see the team event as a win/ win for king games as well as the players .

    @me6412

  • me6412
    me6412 Posts: 9,620
    edited October 21
    😣 Not helpful at all – Doesn’t solve my problems

    @LoFiGummy I totally get what you mean regarding the bot not being a helpful A.I. for all questions or all game issues or maybe in my opinion wanting the return of in game features and Team Events I just took it that it was going to be more to help us or rather be more helpful than waiting on Players Support as I been waiting over a year for a answer to when our " Pick Axes were going to return " and no answer has ever been replied back to me to this day. We not just me or my Team but in most other Teams as if you seen those other Teams ask question all over YouTube and other sites alike have been asking for the return....

    So @LoFiGummy I just mistaken the Bot A.I. as being a feature to help us with more in our Games along with even questions that could keep us from waiting on Player Support but I will keep questions like this from being asked from now away from the Bot meaning that I have nothing to ask this new feature at all thank you for introducing it any way have a nice day.

  • MollyS
    MollyS Posts: 7,251

    I play on PC and I tried this but I don't have the option. I guess it's only for those who play on their phone? When I asked the "old" help section about team events, I got this….

    Gee, doesn't that sound wonderful?! Earn awesome team rewards, send lives to your teammates, play in fun team competitions, etc… 🤣 Ha, if only it were true. We have been asking for a team event and saying that sent lives are not being received regularly, but nothing changes in many months. 😬 New players must be horribly disappointed if they read this👆 and then join the game

  • Racoon7
    Racoon7 Posts: 19,719
    🙁 Not very helpful – I often need more help

    @LoFiGummy I can't remember what I asked but it was something simple. I wasn't impressed.

    @MollyS I have seen that, @LoFiGummy this needs updating as this is not true anymore 😓 and hasn't been for a long time. It gives hope when there is none.

    Many players have been asking for the team "Pick Axes" Event to be brought back, or any team event to be introduced for a very long time, only to fall on deaf ears.

    Personally, reiterating a previous post and thought, why if there is no intention of reintroducing a team event what is the need for a team? Personally this is quite cruel to offer this hope for so long, and still nothing 😪

    A team means players can work toward a mutual goal. It brings players together worldwide, which is exceptionally important for vulnerable people, for whom this could be a big part of connection and inclusion.

    A team means in King games there must be a team event.

    @LoFiGummy I hope you can understand the importance of this, and understand the plight of those of us that keep trying to have this brought back. I would be very grateful if you could help here please 🙏💜

  • rebelchild
    rebelchild Posts: 17,500
  • rebelchild
    rebelchild Posts: 17,500

    @Racoon7 I beg to differ on the question you asked about not needing a team if there is no team event. The team I'm on is the most incredible team. We support each other when having a difficult time passing levels. We give pointers, even replaying that level, then giving advice on how we passed it. We cheer each other on when a member is close to passing a milestone, and send congratulations. We ask and give lives. I need my team even if I don't have the team event!

  • Racoon7
    Racoon7 Posts: 19,719
    🙁 Not very helpful – I often need more help

    Very true 💞 Thank you, I see that. I am not good at speaking as I have an ASD, so speak in a literal fashion. Views positive/negative. Complexity adds complication, I am probably the worst person to voice my views because of this.

  • rebelchild
    rebelchild Posts: 17,500

    I truly love it when you voice your views! You made some very valid points and everyone's opinions are needed. Please never stop giving your input. It is very valuable

  • jeanps
    jeanps Posts: 25,406

    No help to me, not playing on a phone…..what about bringing back the team events and making the game fun again……..that would keep me coming back…..

Hey! Would you like to give us your opinion?