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Missing boosters.
BonnieLee4271957
Posts: 10
Level 2
in Support
I've been saving up boosters to pass a hard level and today all the shovels, tractors, etc. are missing. Suggestions?
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Answers
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Hiya, oh that is annoying. Are you playing on a device or Facebook?
If a device, can you log out and then back in again to see if its just partially logged you out.
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I'm playing on my desktop. Tried logging out anyway. No change.
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On Facebook or the windows app?
If on Facebook there is an issue where they vanish for no apparant reason but because its only a few players affected, its harder for them to pin point the issue and fix it ๐คจ
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Well, that's unfortunate ( to be polite ). Thanks anyway.
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Appreciate the politeness and I completely agree with the non polite thoughts too ๐ I will pass it over to our CM so that the studio are aware its still happening.
Do you automatically clear cookies every day? Sometimes that can make it happen.
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Hi there, I heard back from one of the team with some suggestions. They said :
these issues can occur when playing in incognito/private mode , or due to browser settings and even antivirus software clearing temporary files as boosters are saved locally and not on your account.
We recommend not using incognito/private mode, and avoid clearing cache or switching to different browsers or that you use the Windows app if you can.
Personally I do use the windows app, if you have windows 10/11 you can download from the store and log in and play that way. Its a lot quicker and you also have access to things like events that you do not on Facebook itself.
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