Claim your FREE Farm wallpapers!
👩🌾 Get a new wallpaper for your device, and show it to the community! 🚜✨
No events for almost two months
Sandyp7608
Posts: 33
Level 3
in Support
I have not gotten a single event for almost two months, I am on level 5618, how are we supposed to gain more magic beans and booster, as from this stage on the levels are increasingly difficult, this well and truly is awful, I don't even get ads any more for extra lives or moves
0
Answers
-
Hey there, @Sandyp7608 !
Please note that special events like these are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often. As such, they need to thoroughly check these during gameplay, so these special features may appear or disappear during ongoing tests, as well as during scheduled maintenance checks.
However, events and features in our games can temporarily disappear when there is a connection issue during login. This can be a hiccup, a peak in the signal, or a momentary signal loss.
Normally, it comes back after you do one of the following:
01- Play one level
02- Close the app and restart your device
03- Check that you have a stable connection
Please note that these steps do not guarantee that the feature will return, and we are unable to add the feature back manually.
If these steps don't help it means the feature isn't available right now. Have a great day!0 -
Hi there,
I am well aware that these events are not permanent features, however non appears at all, not even ads for additional moves, so why are no ads enabled at all. Also you stated this cannot be enables manually, which are find extremely hard to believe , as you guys are constantly updating and upgrading due to nos or users etc and as such you have numerous developers and programmers that can assist with resolving these issues. Saying you can not assist and we should just carry on is really not acceptable. Kindly assist with resolving our issues soonest
0 -
Hi there and thanks for reaching out to us!
We here in the forum can help with technical issues of the game, but how the game is setup is done by the game studio. We're in regular contact with the game studio, and forward feedback such as yours to them so they can improve the game, but we're are not directly in charge of what events are available in the game.
Besides the points suggested by @Alex_The_Witch above, you can also do the following:
- Restart: Force close apps and restart your device.
- Updates: Check that you have the latest game and device updates.
- Connection: Use WiFi instead of cellular data.
- Clear Cache:
- 🤖 Android: Settings > Apps > Farm Heroes Saga > Storage > Clear Cache
- 🍏 iOS: Settings > Safari > Clear History and Website Data
This will increase the chances for you to see and receive events in your game, and if there are any problems in the game it should also remove them.
0
