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I paid for extra lives but have not received them. I want a full refund
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after few emails I got coins and some bonus moves. They didnβt last long.
Hello Lisa π sorry about your purchase, I understand it could be frustrating but if you this problem you have to contact Player Support.
Many thanks for your understanding π»πΌ
I know, it's a joke π I'm not going to bother purchasing anything from any of these King games anymore. And they make it so difficult to try and get any help or money back. I hope your issue has been resolved now π
noticed everybody has same issue. Once you purchase golden coins, you need to pass the level and move on, then you get coins and extra moves. But you donβt get any bonus lives watching ads. You are stuck there, game is forcing to use gold coins and what ever extra help movies you have. I lost all special movies and coins have with in few days.
Hello @Lisa_Loopy_Ellis and Welcome in the Farm Community π π π₯
Sorry if you have a problem with your purchase, in this case you have to contact Player Support:
Try to open the game app and tap on the 3 lines π
And then player Support and choose a Topic in this case "Purchase"
Once you've picked a topic, scroll all the way down until you seeΒ "Contact Us"
If you want here you can find more details:Β How to contact Player SupportΒ
If you need more support don't hesitate to write we are all here to help you π
I wish you a super day ππ
