✅ Update Your Game: Farm is Crashing on my device!

you are very welcome!
I found it works on my iOS mobile and Facebook but not windows 11 app which is what I use it on. Ironically I have a lot of boosters on Facebook so I cannot make my help videos 😂😭

https://community.king.com/en/farm-heroes-saga/discussion/504126/%EF%B8%8F-investigating-farm-is-crashing-on-my-device

Can someone please update us, my game still won't open after over 24 hours, if I uninstall and instal again I will lose my gold bars, paid for plus all Bonnie Boosters colour catcher etc and and have to start at game one all over again......I am one very unhappy bunny at not being able to play.

PLEASE CAN SOMEONE UPDATE US!

Eva_Tolarová

I have a problem opening the game on my tablet. It works on my mobile. It's very frustrating!! I hope the game comes back soon!!!😒😓

https://community.king.com/en/farm-heroes-saga/discussion/comment/3368263#Comment_3368263

That's great.

Not that the game has a problem, obviously, but that you're looking into it. I'll keep an eye on this and wait for any solutions you come up with. I do miss my daily 'playtime' to de-stress 🙂

Thanks to all for your help, @Lady_Choo

Shellesbelle

https://community.king.com/en/farm-heroes-saga/discussion/504117/farm-heroes-crashing

I'm having the same problem, and also do NOT want to lose my boosters. This needs to be fixed!! I'm using a Pixel 9 phone.

LoFiGummy

Hey there and thanks for helping @Lady_Choo,

We're seeing some things that may indicate that there's a problem with the game - so please do not uninstall the game @SarahBD as it will remove your boosters - we're going to investigate this now to see what's up!

https://community.king.com/en/farm-heroes-saga/discussion/comment/3368256#Comment_3368256

Don't worry, was just telling you what we have been told.

And yes, some of the mods have been affected too which makes things easier for reporting. There are more too so that is something!

Thanks for flagging it.

I hear you about the boosters. But I have had a lot more in the past without an issue.

I think something happened when it did an update on July 21st, I just can't work out what.

https://community.king.com/en/farm-heroes-saga/discussion/comment/3368199#Comment_3368199

It potentially is but they always wait until many people complain to make sure its not devices, and I hear you! I am exactly the same. When I contact a company its a last resort because you know what is coming. Although, they still ignore me and tell me to do it anyway 😐 (same with fhs)

I will go and see if there is anything behind the scenes said about it and flag it.

Also just as an fyi. The boosters are stored in your game memory so will contribute to the footprint. Sometimes if you have too many, it can cause issues. So king always advise that you save smaller amounts for that reason. Not saving don't save, but perhaps not 100s. Plus sometimes with big updates, the data can be removed along with the game data. You do not want that. Mine will occasionally vanish but I don't use them so it doesn't really bother me.

Honestly, I've cleared and updated everything I can. There's nothing left for me to do. I am so up to date with everything, I know what's coming before the game makers do! :-)

But it just won't stop crashing.

I have hundreds of boosters and I really don't want to lose them all if at all possible.

I definitely need some advice. Or rather we need some advice. Sounds like I'm not the only one this is happening to which would seem to indicate it's not a device issue but a game issue.

Thanks!

we would normally try a reinstall, but last option. So I get that. Progress you get back as long as you’re signed in now, you’d just lose boosters. But not idea, at all.
have you tried clearing the play store cache and then rebooting?
if so, let us know and we can ask for advice. I’m assuming no system updates? Not sure what android version is current now (I’m apple) but I’m sure the 10th should work even if 7 was old.

Ardsmuir

have the same probs after recent update

Hi all,

I'm using 2 phones to play FH, Android 7 and 10. Been playing for years.

I currently can't play the game on either. The initial orange screen loads, it says Hi to me then it crashes & goes straight back to my home screen. This has been happening for 2 days now.

I have enough memory on the phones, I've done force stops, restarts, cleared caches, tried on both data and wi-fi, anything and everything but it just keeps crashing. The play store doesn't have an option to update. In fact it seems to indicate the last update was 21st July, which is exactly when my game stopped working.

Does anyone know why this is happening and what I can do to get back to playing? I don't want to reinstall and lose all my years of progress.

Thanks in advance!

Sarah

Welcome! 👋

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Accepted answers

Snow_Rider

Hi Farmers! We’re happy to let you know that the fix for the crashing issue has now been released!

Please update your game to the latest version available in your app store to get the fix.

Thank you all for your patience while the Studio worked on this! Let us know if everything is back to normal for you after the update 💚

All comments

Hi all,

I'm using 2 phones to play FH, Android 7 and 10. Been playing for years.

I currently can't play the game on either. The initial orange screen loads, it says Hi to me then it crashes & goes straight back to my home screen. This has been happening for 2 days now.

Does anyone know why this is happening and what I can do to get back to playing? I don't want to reinstall and lose all my years of progress.

Thanks in advance!

Sarah

Ardsmuir

have the same probs after recent update

Honestly, I've cleared and updated everything I can. There's nothing left for me to do. I am so up to date with everything, I know what's coming before the game makers do! :-)

But it just won't stop crashing.

I have hundreds of boosters and I really don't want to lose them all if at all possible.

I definitely need some advice. Or rather we need some advice. Sounds like I'm not the only one this is happening to which would seem to indicate it's not a device issue but a game issue.

Thanks!

https://community.king.com/en/farm-heroes-saga/discussion/comment/3368199#Comment_3368199

I will go and see if there is anything behind the scenes said about it and flag it.

Thanks for flagging it.

I hear you about the boosters. But I have had a lot more in the past without an issue.

I think something happened when it did an update on July 21st, I just can't work out what.

https://community.king.com/en/farm-heroes-saga/discussion/comment/3368256#Comment_3368256

Don't worry, was just telling you what we have been told.

And yes, some of the mods have been affected too which makes things easier for reporting. There are more too so that is something!

LoFiGummy

Hey there and thanks for helping @Lady_Choo,

Shellesbelle

https://community.king.com/en/farm-heroes-saga/discussion/504117/farm-heroes-crashing

I'm having the same problem, and also do NOT want to lose my boosters. This needs to be fixed!! I'm using a Pixel 9 phone.

https://community.king.com/en/farm-heroes-saga/discussion/comment/3368263#Comment_3368263

That's great.

Not that the game has a problem, obviously, but that you're looking into it. I'll keep an eye on this and wait for any solutions you come up with. I do miss my daily 'playtime' to de-stress 🙂

Thanks to all for your help, @Lady_Choo

Eva_Tolarová

I have a problem opening the game on my tablet. It works on my mobile. It's very frustrating!! I hope the game comes back soon!!!😒😓

https://community.king.com/en/farm-heroes-saga/discussion/504126/%EF%B8%8F-investigating-farm-is-crashing-on-my-device

PLEASE CAN SOMEONE UPDATE US!

https://community.king.com/en/farm-heroes-saga/discussion/comment/3368485#Comment_3368485

welcome to the community.
as you can see from the community managers comment, nobody has asked you to delete the game. That's only when it's device specific and nobody else has had issues.

It's a known issue and it will be fixed as soon as they can fix it. They won't take any longer than they need to 🙂

https://community.king.com/en/farm-heroes-saga/discussion/comment/3368758#Comment_3368758

Thank you, I am using an Android tablet which is upto date, there was a suggestion yesterday to uninstall and reinstall I think on Discussions, anyway many thanks for your reply, I will wait and see what happens, hopefully all will be OK and I can carry on playing my evening game.🤞🤗

https://community.king.com/en/farm-heroes-saga/discussion/comment/3368869#Comment_3368869

oh no normally if it's just a one off issue then we would but only as a last resort. I know it's frustrating when they all get lost.
but it's a confirmed issue so it's good from that point of view at least 😁

FlippantGoose58345

Having the same problem, second day now.

https://community.king.com/en/farm-heroes-saga/discussion/comment/3368936#Comment_3368936

good afternoon and welcome to the community :)

I know it's annoying. I cannot play either :( so far it seems to work on Apple devices (I don't know how many) or Facebook if you use that as a log in and have a computer.

belenduero

Tengo el mismo problema desde el 24-07-2025