Lost connection

Question

This discussion was created from comments split from: ⚙️ Investigating: Farm is Crashing on my device!.

LoFiGummy · Answer

https://community.king.com/en/farm-heroes-saga/discussion/comment/3371575#Comment_3371575

Hey there @Margaritka699, is the issue still happening for you? I'd try these steps as well on top of what Janicka wrote here earlier:

* Restart: Force close apps and restart your device.
* Updates: Check that you have the latest game and device updates.
* Memory: Keep at least 2GB free storage for smooth gameplay.
* Connection: Use WiFi instead of cellular data.
* Clear Cache:* 🤖 Android: Settings > Apps > Farm Heroes Saga > Storage > Clear Cache
* 🍏 iOS: Settings > Safari > Clear History and Website Data

janicka1967 · Answer

hi, try restarting my phone, it happens to me sometimes too, and after restarting it's fine 😊

Margaritka699 · Answer

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This is popping up all the time for the last 4days , I can’t take it anymore:(((.