Boosters not there.

Ann_King · August 2019

Ever since you changed the format on Farm Heros, the boosters have disappeared. I have not received even one in the last few weeks. They show an explanation of them at the beginning of the game but they never appear at all. Also, There is a daily gift but it always appears when I have no lives left so what good is it? When I have no lives and leave the game I lose the gift so i never get to use it. Please explain what is happening with this new format. Thank you.

QueenB · August 2019

Welcome to our Community @Ann_King😃

When you say the new format, which platform are you referring to? Facebook, Android, Apple device?

Also, when you say boosters have disappeared, this can happen sometimes as boosters and lives do not get backed up however, do they not get recharged after 24 hours?

Ann_King · August 2019

no, they never get recharged at any time. it says they recharge but they are never there in the first place, the area where they are supposed to be is always dark and when you click on one of them, it says you can buy them.

PummyRaj · August 2019

Hello @Ann_King, Hearty Welcome to the Farm Heroes section of our friendly King Community

The Community staff already out of the office as it is past 6 pm in their country and they will come back only tomorrow!

1) Can you please post a screenshot of your boosters and the issue? It will help the team to understand the issue a lot more!

2) It will also be helpful if you can tell us what device you are using, are you logged in through Facebook or Kingdom account?

Talk to you soon! Have a great rest of the day/evening!

Ann_King · August 2019

I am playing on Facebook on a Mac with Safari, version 11.1.2. I also play here at King.com and the same problem still is happening.

PummyRaj · August 2019

Hello @Ann_King,

Thank you for writing those details.... we still need 2 more things...

1) screenshot of your game

2) Your game user ID number with the help of this link https://community.king.com/en/farm-heroes-saga/discussion/247379/what-is-my-user-id-and-where-can-i-find-it

Thank you once again! Have a great rest of the day/evening!

Boosters not there.

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