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Farm heroes takes a while to load on facebook

1356

Answers

  • s1a2n3y4
    s1a2n3y4 Posts: 0

    Newbie
    I can't open Farm Heroes on facebook, it's just an orange background and no games.
  • QueenB
    QueenB Posts: 15,452
    Sorry to hear about this @s1a2n3y4😧

    Please follow the steps from this page.  Hope this helps :) 
  • QueenB
    QueenB Posts: 15,452
    Sorry to hear that it did not help!

    Do you happen to know if your game is running on Flash or do you have the new HTML5 version? 

  • Edmilson
    Edmilson Posts: 11

    Level 1
    Digite seu comentário
    Everything you guys are telling me I did ,,, delete the facebook game and install it again, clear the cache ,, even install another browser Opera ,,, install the flash player again and nothing works, still the same problem. I think I have 2 options, leave it and not play anymore ,,, or try to install it outside of facebook ,, which also could not.
  • Stormrider1
    Stormrider1 Posts: 9

    Level 2
    I did update my flash,  all my other King games are working fine.

  • Stormrider1
    Stormrider1 Posts: 9

    Level 2
    but farm heroes still is not
  • QueenB
    QueenB Posts: 15,452
    Sorry to hear the game is still not loading for you :(

    Do you happen to have Windows 10 installed on your PC? If yes, download the game app from Microsoft Store, connect it to Facebook or King account so your progress can sync and see if that works better.

    If not, do you have access to a mobile device?
  • Consueloc
    Consueloc Posts: 0

    Newbie
    Lately it takes extra long and frustrating time to load the game on my PC (both on Facebook & Gameroom) + the game appears as on my mobile ... the downside is I cannot find anymore the usefule "accept all" & "send to all" features.
  • Stormrider1
    Stormrider1 Posts: 9

    Level 2
    i have a mac air, i have been playing on my i pad and i phone and they're working  fine on those
  • QueenB
    QueenB Posts: 15,452
    Welcome to our Community @Consueloc🤗

    The Studio has been working on improving the loading time on Facebook but this is not an easy fix as we haven't been able to reproduce the issue and it seems to affect certain browsers.

    As for the accept all button, one of our Superstar have created a poll to gather votes to be able to pass this on to the Studio, check it out here and please vote :)

    https://community.king.com/en/farm-heroes-saga/discussion/260141/please-vote-accept-all-button-on-the-mobile-app-and-the-new-facebook-version#latest

Hey! Would you like to give us your opinion?

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