Comments
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Hey there. I hope you're doing well. I understand you'd like to have ads in order to get free items after watching them, but please note that the video adverts feature, as well as other similar special events, is designed to be a bonus feature in the game. These features are not meant to be available permanently, rather…
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Hey there! I hope you're doing well. I understand you're having some trouble recovering your old progress and account. For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you: Our team's available 24/7, in Spanish as well. Thanks in advance and have a great…
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Hey there. I hope you're doing well. If you're referring to the Saga Map, this has been removed starting from version 1.409.3 and above of the game. I'm sorry to hear this change in the game has upset you, I can see it was important to you. However, I appreciate your feedback. If I can help with anything else, let me know.…
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Hey there! I hope you're doing well. I understand you'd like to add friends in Candy Crush Jelly Saga and have this feature available, but sadly, this game does not currently support a friendship feature that allows you to team up or send each other items, including lives. I hope this helped, but if I can help with…
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Hey there @alecsandr25121993 . Thanks for sending the screenshots showing the error message. I can see from your account you're using an Android device. Please try the steps below to try and fix the connection error message you're receiving: Close all apps and restart your device: You may need to tap Restart > Restart.…
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Hey there. Hope you're doing well. I'm sorry to hear you're having trouble with level 5860. Please check this YT walkthrough by our Mod Lynette: I hope it helps, but in case you are experiencing glitches or technical issues with the level, please reach out to our player support team with a video of the issue, so that our…
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Hey there. I hope you're doing well. Could you please clarify your query, so that we can provide some assistance? Are you having trouble connecting a Kingdom account to the game? Or would you like to get in contact with our player support team? If so, you can learn how to do so here: Our team's available 24/7, in German as…
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Hey there. Hope you're doing well. I understand this isn't ideal, but please note that our team's aware of the issue. To learn more, you can check the announcement below: If you need to reach out to our player support team about it, learn how to do so here: Our team's available 24/7. Thanks and have a great day.
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Hey there! Hope you're doing well. When it comes to the lives system in Candy Crush Soda Saga, you will only be able to see that you have lives received if you have less than 5 lives available. So that is most likely the reason why you're unable to ask for new lives at certain times. However, if you're having issues…
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Hey there! I hope you're doing well. I'm sorry to hear you sometimes have this issue while playing Candy Royale. Our player support team can assist in cases like this, please reach out to us. You can see how here: We're available 24/7. Thanks and have a great day!
