Alex_The_Witch

Game Expert

Comments

  • Hey there! I hope you're doing well. It could be that your avatar is stuck on the wrong level. Could you please go to the level where your profile photo is stuck and pass it again by winning at least one star. Once it is finished, close the application and reopen it. This should then take you back to the correct level and…
  • Hey there! I hope you're doing well. I understand you'd like to find your friends. Your friends' list will depend on the account you're linked from. If you're linked through Facebook, you'll most likely see your Facebook friends on your list, but if you're signed in through Kingdom, chances are you won't be able to see…
  • Hey there! I hope you're doing well. The video adverts feature, as well as other similar special events, is designed to be a bonus feature in the game. These features are not meant to be available permanently, rather they are introduced periodically or seasonally. This design allows us to keep the game fresh and exciting…
  • Hey there! I hope you're doing well. In order not to lose your progress, you will need to create an account. You can either link your Facebook email address to your Candy Crush Soda Saga, or you can register for a Kingdom account with an email address of your choice. Our team can help you with this process, so feel free to…
  • Hey there! I hope you're doing well. You can get Unlimited Lives in many ways. By winning them as rewards from events, challenges or tournaments. From the Season Pass, or by purchasing them. I hope this helps, but let me know if you have more questions. Have a great day!
  • Hey there. I hope you're doing well. I'm sorry to hear you're unable to make a purchase with Pix. Please note that Pix is a third-party payment method, and we're currently not accepting these kind of payment methods when it comes to Google payment methods. Some regions around the world allow players to purchase in-game…
  • Hey there! I hope you're doing well. I'm sorry this keeps happening. For issues like this, please reach out to our player support team, as they have the proper tools to investigate the situation: We're available 24/7. Thanks in advance.
  • Hey there! No problem at all, happy to help! Enjoy your day :D
  • Hey there! Awesome, I'm very happy to hear, thanks for letting me know! Enjoy it! :D
  • Hey there! Thanks for returning my message so quickly, and sending the necessary information. Please try following these steps and let me know if they help: Sign in to your Microsoft account. Update Windows: Go to Settings > Windows Update > Check for updates > Install if available. Update Microsoft Store: Open Microsoft…