Comments
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Hi @Mikkis3388 I am sorry to hear that your game is not loading. Could you please be so kind as to confirm your device information (make & model and OS version). Also could you please confirm your game version?
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Hi @Melnstu I am sorry to hear that you are having trouble with your game loading. Would you be so kind as to confirm what is preventing you from login? It will be very helpful if you can share a screenshot of what you are able to see.
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Hi @orileslady and welcome to the community! I am sorry to hear you are not getting lives back from friends as I understand they are valuable. Bear in mind that the requests you've sent may have not been accepted/sent back by your friends yet. Please keep requesting them so your request appears in their mailboxes. Also…
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Hi @Heather_Toms and welcome to the Community! I am sorry to hear that your daily login keeps resetting. I certainly understand how much this is impacting your enjoying as you play every day. Could you please try the following steps from your device to try to help: *Restart: Force close apps and restart your device.…
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Hi @Leena_Thadani_Naidu I am sorry to hear that you are not seeing new levels or activities. Could you please try these steps: *Restart: Force close apps and restart your device. *Updates: Check that you have the latest game and device updates. *Memory: Keep at least 2GB of free storage for smooth gameplay. *Connection:…
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Hi @shazza68 and welcome to the Community! I am sorry to hear you are no longer able to find the Gumball goodies. Please note that the game studio usually run test with these features that may cause them not to be available permamnently and perhaps alternate with different features instead which is why you are no longer…
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Hi @StephieAnneB and welcome to the Community! I am sorry to hear that you have lost your boosters, gold bars and feature progress after changing of device. We will be happy to get you going but could you please Contact Support directly so that we can best further guide you.
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Hi @32orchard and welcome to the Community. I am sorry to hear that these many Gold Bars have gone missing from your game. Usually these do not get lost as are saved directly with our servers just as your progress is, however we will be happy to investigate what has occurred. I can see that you have already opened a…
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Hi @zoltar and welcome to the Community! Please have a look at the "Events" tab at the bottom of the game map as, across the various stages of the All Stars tournament, a card of the event will be there with the info about the current status of the competition. If you have qualified, then you should see a banner that…
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https://community.king.com/en/candy-crush-saga/discussion/comment/3306456#Comment_3306456 Thanks, we will be happy to do our best to help but could you please Contact Support directly so that we can best further guide you. Have a sweet day!
