Comments
-
Hello, yolanda! I think I have a video for you to watch. It gives great tips on how this level can be beaten. I have to admit, it took me a LONG time to beat this one, but it can be done without boosters. :) Good luck and thanks for contating King Care! I hope you have a great day and beat this level!…
-
Hello Craig! Thank you for contacting King Care! I know this is frustrating, and I have run into this same issue myself recently when I went back to play an older level and found it was now bombs instead of the timed level. I know that King is changing some of the timed levels in response to feedback from the players. Here…
-
Hello Elaine. The King Team IS aware of this issue and they will hopefully have a solution for it very soon. They apologize for any inconveniences this may be causing and they ask that you just be patient as there are many issues that they have to work on. Thank you for contacting King Care and have a great day.
-
Hello Colleen! I have asked my fellow SuperStars to help me with this issue. I have been having techinical issues myself with my Internet (I haven't been able to get online at all), and I know this had been an issue a little while ago. I am not sure if there has been an answer to this, but hopefully, one of them will be…
-
Hello sand1952. I will let the Moderator know about this problem for you to see if she can figure out what is going on. Thanks for contacting King Care and have a great day!
-
Hello Pjonhne! I have let the Moderator know about this, but can I ask if you are still connected to FB or The Kingdom? You can try to reconnect to either if this is the case, and that may solve the problem. I will let the Mod know however to see if she can look to see what had happened. Thanks for contacting King Care and…
-
Hello candycrush123. I have let the Moderator know about this problem. Thanks for contacting King Care and I hope you have a good day.
-
Hello Sutywuty. Can I ask if you were connected to FB or The Kingdom? If you had been, you just need to reconnect and your levels will be restored. Here is some info for you: Remember to connect to Facebook: https://care.king.com/en/blog/article/remember-to-connect-to-facebook (there is also info on how to connect to the…
-
Hello mystical! I understand that everything else loaded except for Candy Crush? Can you tell us more about what happens when you try to load it? If you can send a screen shot of any error or a screenshot of what you see when you try to load it, that would be great too. Also, make sure you are connected to The Kingdom or…
-
Hi Marc! Can I ask if you were connected to the Kingdom or Facebook? If you were, just reconnect on your new device and the lives should show up for you. Any boosters/gold you had bought will also be there because they are saved on the King servers. However, any earned boosters/gold you had will be unfortunately lost. If…
