Lola_Pop Community Manager

Hello again! This issue has been solved now, and you can continue playing on Facebook now. Thanks a lot for your patience while we investigated it 🙏, and sorry for the inconveniences.

Hello everybody, We've got an update from the studio team- the Team Quest feature is not coming back for now. As you know, we are constantly looking for ways to make our games more fun, interactive and challenging, with features and events that change and evolve, and that are not always available for all our players at the…

Hello @Spurs29 ! Thanks a lot for letting us know- and thanks to our @Lady_Choo for reporting it, too! This is under investigation at the moment. We'll tell you more as soon as we get more information from the team in the studio- the Community will be the first to know 🤗 Thanks a lot for your patience 🙏

Thanks everybody for reporting this, and a big shout out to @johamilton and @PrettyBubbles for insisting 🤗 The team in the studio is investigating this, and will tell us once they know more. 🙌 Thanks a lot for your patience ❤️

Hello, Soda players (and bakers!), We’ve had to pause the Bake a Cake event earlier as expected. We’re sorry for any inconvenience caused. As you know, our studio is already hard at work on a fix. Sit tight, we’re doing our best to resolve the problem quickly for you. Thank you for your patience!

Hi, @Laryssaramoos ,and welcome to the King Community! We only use English in the King Community to ensure that everyone understands and can be understood. Therefore, I'm going to close this thread for now. Please feel free to re-post your question in English and one of our members will be happy to help you 😊 Thanks for…

Hi again! I'm not sure if you're talking about written emails or about email addresses, but both could potentially help: If it's older email addresses- sometimes we create an account with an old email address, then we forget about it and are "locked out" of our own account. The Player Support team can check if there's a…

Hello, @T_Bagger ! Have you lost your levels, are you back on level 1? If so, please have a look at this article about recovering your progress. In case you didn't have a King account or played connected to Facebook, it will be trickier to recover some of the features...as a last resort, you can contact our Player Support…

Hello @chichi_27_06_1981@liliene , @Cintiacarvalho75 , @Lidiene and @elaursen ! As our Community Manager @Novapichu says, this issue has been solved now. If you go to your Google Play Store and update the game, you should be on your correct level again. 🙌 Dear @quokka98373 , Boosters can sometimes be gone, but here's a…

Hello @Briema ! There was an issue in the game yesterday, this could be related to that. Can you please tell us which country you are playing from? Also, if you could send us a screenshot showing the message from the Google Play Store, that would help for the investigation. Thanks a lot! To attach a screenshot to your…