MountainMom

Moderator

Comments

  • Hello @elacourse and Welcome to this King Community! Please read the September 3 explanation from @christinewupp below. She includes suggestions on how to win level 8552.
    in My game is different than the YouTube videos and never gets near winning Comment by MountainMom 4:58AM
  • Hello @Ladysmith4 and Welcome to this King Community! Level 8552 seems to be difficult for more players. Did you eventually win the level? If so, can you offer suggestions to other players who might be stuck?
    in My game is different than the YouTube videos and never gets near winning Comment by MountainMom 4:54AM
  • Hello @tropicalmint and Welcome to this King Community! We’re really sorry to hear that you did not receive the rewards you expected for winning your weekly contest. Unfortunately, we can’t reward items directly here in the Community but the Player Support team can help you out. Please reach out to them through your game…
    in Rewards Comment by MountainMom 4:36AM
  • Hello @kandsexpress1 and Welcome to this King Community! Like you, most of our Candy Crush Saga players would love to win more gold bars! Unfortunately, it is unlikely that gold bars will be earned by passing a single level in the game. Please bear in mind that changes are constantly being made to the game itself and its…
    in Free gold bars Comment by MountainMom 4:30AM
  • Hello @Spola and Welcome to this King Community! I understand your frustration when your game freezes, especially when you are progressing through Candy Royale. Unfortunately, we can’t restore your Candy Royale or game progress directly here in the Community, but the Player Support team might be able to help you out.…
    in Complain game froze Comment by MountainMom 4:17AM
  • Hello @Frank0581 and Welcome to this King Community! I am not aware of any way to earn or win a single gold bar. Instead, we offer opportunities to win gold bars and boosters in contests in our Community. Tap on the large green "Contests" button near the top of the page to see contests that are currently active.
    in 1 Gold Bar Comment by MountainMom 4:09AM
  • Hello @tdemo, I understand your frustration with accidental purchases of boosters. I suggest you post your suggestion in our 👉Ideas👈 section. Other players can then vote to support it. The more votes an idea gets, the more likely it is to get the attention of game developers. Unfortunately, we can’t restore gold bars or…
    in accidentally hit tool button on bottom Comment by MountainMom February 15
  • Hello @maysme, We are aware of this issue and hope the Studio will have it fixed soon. Look for an update in the following discussion: 👉Audio issues
    in Audio issues - Can't listen to music while playing - Edited by CM: FIXED! Comment by MountainMom February 15
  • Hello @megan33 , We are aware of this issue and hope the Studio will have it fixed soon. Look for an update in the following discussion: 👉Audio issues
    in Audio issues - Can't listen to music while playing - Edited by CM: FIXED! Comment by MountainMom February 15
  • Hello @BDP503, We are aware of this issue and hope the Studio will have it fixed soon. Look for an update in the following discussion: 👉Audio issues
    in Audio issues - Can't listen to music while playing - Edited by CM: FIXED! Comment by MountainMom February 15
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