MountainMom

Moderator

Comments

  • Hello @king1193 and Welcome to this King Community! We’re really sorry to hear that you did not receivethe gold bars you purchased. Unfortunately, we can’t restore items directly here in the Community but the Player Support team can help you out. Please reach out to them through your game by tapping the gear icon ⚙️ →…
    in Scam Comment by MountainMom 5:03PM
  • Hello @Dabby and Welcome to this King Community! We have many players who are eager to share tips on how to pass levels. It would be most helpful for you to include the level number in the title of your message and to include a screenshot of your opening board in that message. [toggle] How to take a screenshot How to take…
    in Difficult level Comment by MountainMom 4:58PM
  • Hello @Bandit01 and Welcome to this King Community! I understand your logic; however, there is a limit of 5 lives in your lives counter. The "envelope" stores lives sent to you from friends. The envelope will hold the messages sent from friends but there is a limit of 200 lives. If you have more than 200 lives, you will…
    in Bonus lives Comment by MountainMom 4:50PM
  • Hello @toshacollege2 and Welcome to this King Community! This issue has been fixed. Please view the following article from our Help Center: 👉How to get audio back I hope this helps!
    in Audio issues - Can't listen to music while playing - Edited by CM: FIXED! Comment by MountainMom 4:48PM
  • Hello @joanansara and Welcome to this King Community! We are sorry to hear you are making unwanted purchases. We cannot access individual player accounts from this Community, and we cannot block you from making purchases. You should contact your financial institution to see if they can block purchases for King games.
    in Purchase Comment by MountainMom 4:36PM
  • Thanks for the tag @christinewupp. I gave the player instructions on where to find our milestone badges, but I have no idea how the "Google list" is generated. You have more insight into that than me.
    in My name not show in top10 Comment by MountainMom 2:42PM
  • Hello @noorrehman12358 and Welcome to this King Community! We love recognizing the accomplishments of our Candy Crush Saga players. We award unique badges for your Community profile for major accomplishments. You can claim badges for each of our current milestone levels (1K through 21K) by posting your game map (showing…
    in My name not show in top10 Comment by MountainMom 2:36PM
  • Hello @cvozzo and Welcome to this King Community! I share your frustration when video ads cause my game to freeze or crash. It us unfortunate that some ads do not work as intended. The best way to make the King advertisement team aware of issues is to use the process described in the following article from our Help Center.…
    in Ads offered for rewards are crashing the game! Comment by MountainMom February 16
  • Hello @Iam_sahaya and Welcome to this King Community! Congratulations on your progress in Candy Crush Soda Saga! Unfortunately, you have posted your screenshot in the forum for Candy Crush Saga. To get your well-deserved milestone badge for Candy Crush Soda Saga, please repost the screenshot of your game map 👉HERE👈 <—…
    in Have you Completed Level 1000? Get your Badge here! 🎖️ 🎖️ 🎖️ Comment by MountainMom February 16
  • Hello @Sunshinecrusher, there is a newer Pins event that just started. If you are still having this issue, I encourage you to report it in our "Support" section. We have not had any other players report a similar issue so… Sometimes an issue that a player experiences is related to their device rather than the game. So, we…
    in 🙋‍♀️ Welcome to the Community! Comment by MountainMom February 16
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