Comments
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@eminent1, if you haven't already tried it, I suggest you reach out to Player Support through your game: Tap the gear icon ⚙️ —> Account & Help —> ? Help Center —> Select the topic of the issue you are having and scroll all the way down and tap “Chat With Us.” This way our Player Support Team will have access to your game…
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Dear Friends, The men's figure skating event in the 2026 Winter Olympics begins today! Our dear Nutcracker is concerned that he has not heard from many supporters in this Community. With 3 days left in this contest, let's show Nutcracker our best scores on 3 new levels. The current leaderboard for gold bars is:…
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Hello @dteeters and Welcome to this King Community! I understand your frustration; however, we are not able to access individual player accounts from this Community. The best way to report the rewards you feel you earned but did not receive is to reach out to Player Support through your game: Tap the gear icon ⚙️ —>…
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Hello @tamasine, I understand how frustrating it can be to not receive purchased items in a timely manner. Have you first tried to confirm your transaction? You might also reach out to Player Support through your game: Tap the gear icon ⚙️ —> Account & Help —> ? Help Center —> Select the topic of the issue you are having…
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Hello @ali1966 and Welcome to this King Community! Sometimes an issue that a player experiences is related to their device (PC or mobile) rather than the game. So, we first suggest trying the following troubleshooting tips to maximize the chances of the game running more smoothly for you: Internet: Ensure you have a strong…
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Hello @Bobby0220 and Welcome to this King Community! Tap on the following link for one way to link a card to your game account. 👉 How to add a payment method on Google Play Other platforms where you can make a purchase include: App/iTunes Store Amazon App Store Windows Store Please be aware that some of our players…
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@Jenno5301, please post the screenshot of your game map showing your avatar next to your current level. Otherwise, the badge for this accomplishment will be removed from your Community profile.
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Congratulations @Samantha_40 on your amazing progress in Candy Crush Saga! The badge for passing milestone level 5000 has been added to your Community profile. I encourage you to claim your other well-deserved milestone badges. You will need to post the screenshot of your game map in each of the appropriate discussions. I…
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Hello @Anniseh, I did not forget to include @QueenB in my tag list. She is very busy as a Community Manager so we resist tagging her unless we are unable to respond to players directly. I suggest you do the same. In most cases, Moderators or experienced players are able to answer questions from other Community members. In…
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Congratulations @Dave89 on crushing past level 7000 in Candy Crush Saga! The badge for level 2000 milestone has been added to your Community profile. Please note that we request a screenshot of your game map showing your avatar next to your current level rather than a screenshot of your in-game profile page to claim…
