QueenB

Community Manager

Comments

  • Hi @christinewupp, just jumping in here. This looks like a player trying to write their question in English so more people in the Community can understand and help. Some players may use translation tools or writing support when English is not their first language, and that is okay as long as the post follows our House…
    in Highest level reached in India? Comment by QueenB May 22
  • Hi @Tonylopez9 I’m not fully sure what you need help with yet. Are you trying to find or play a specific King game, or are you having trouble opening the game? For safety, please avoid sharing external links. If you want to show us something, you can upload a screenshot directly here in your comment using the image icon.
    in want to play Comment by QueenB May 22
  • Okay good @1635002051, let me see if I can reach out to support so they can have a look at your message. Please keep an eye on your inbox 😉
    in Not receiving reset password email Comment by QueenB May 21
  • Thanks for the extra details @1635002051 Just to check, you've checked your Spam folder as well right? It can sometimes be there… Also, have you reached out to Player Support yet?
    in Not receiving reset password email Comment by QueenB May 21
  • We love hearing that @poohbearq 🤗
    in What would you like to see more of in the Candy Community? Comment by QueenB May 21
  • Oh boy 🫣 Okay, I'll keep track here and see how many reports we get so we can flag this!
    in Weird glitch Comment by QueenB May 21
  • @kiara_wael @PummyRaj @MountainMom 😉
    in What would you like to see more of in the Candy Community? Comment by QueenB May 21
  • Hi @pattykeogh Sorry we missed your question but I wanted to check if you're still having this issue?
    in Game freezing Comment by QueenB May 21
  • Hi @1635002051 I’m sorry to hear you’re having trouble resetting your password. Just to better understand what’s happening, are you trying to reset the password for your King account, and have you already contacted Player Support from inside the game about this? You can contact them by going to: Settings cogwheel → Account…
    in Not receiving reset password email Comment by QueenB May 21
  • 😱 @__MULLIGANACEOUS__ does it not help if you close the game app and open it again? And also, by clicking on the small button with your player picture near the top of the screen? It should take you straight back to your current level, so you don’t need to scroll all the way.
    in Weird glitch Comment by QueenB May 21
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