QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/508538/let-me-play-the-game-myself-please Hi @lapoovee First of all, thank you for taking the time to share this. I really appreciate how clearly you explained what you're feeling and you're definitely not alone. We’ve heard from other players that some areas can…

https://community.king.com/en/candy-crush-saga/discussion/509755/level-9631-is-impossible Hey Leena4 and welcome to the Community 😊 Sorry to hear you’re stuck on level 9631, it’s definitely one of those levels that requires some strategy and a bit of luck with the candy drops. Make sure you’re using all the free boosters…

https://community.king.com/en/candy-crush-saga/discussion/509754/level-number-325 Hi @aditya9423 , welcome to the Community 👋 Thanks for reaching out. Try focusing on clearing blockers as early as possible and look out for special candy opportunities. Striped and wrapped combos can make a big difference here! Also, if…

Hi everyone 👋 Thank you so much for all the feedback you've shared about the recent changes to the Chocolate Box tasks. I’ve read through your comments and passed them along to the team so they’re aware of how these changes are affecting your experience, especially for those of you at the end of the map or currently unable…

Hi there @vikrant01 I’m really sorry to hear that you’ve been having trouble with your purchase. Unfortunately, the Community team can’t look into or process purchase-related issues. These are handled by Player Support directly. If you haven’t already, please also try reaching out to Google to request a refund as they can…

https://community.king.com/en/candy-crush-saga/discussion/509484/welcome-back-queenb Oh Carol... this actually made my day 🤗 I'm not even going to pretend to act cool about it, I loved reading this and missed you all too! Also, please don’t hold back on the feedback 🧠😅 That’s my brain’s workout routine…. You're one of…

A quick note about the new Help Center chat! Thank you all for sharing your first impressions with us! We wanted to clarify something important: 👉 The chat is designed to give you faster answers to the most common questions. 👉 But don’t worry – if your issue isn’t solved through the chat, you can still open a support…

https://community.king.com/en/candy-crush-saga/discussion/507110/just-when-you-think-they-are-going-to-start-including-the-people-at-the-end-of-the-map Thanks a lot for sharing this feedback 🙏 I’ve passed it on to the team so they’re aware of how this affects players at the end of the map. I can’t promise any changes, but…

https://community.king.com/en/candy-crush-saga/discussion/comment/3389500#Comment_3389500 Hi Carol, Just wanted to let you know that I’ve shared this feedback once more with the studio so they’re aware of how often this is coming up, and I’ve asked if they can take another look and hopefully prioritize it. I can’t promise…

Hi everyone, I’m really sorry this is happening again with the Episode Race. I completely understand how frustrating it must be to see the flag appear and then nothing actually start. I’ve shared this feedback once more with the studio so they’re aware of how often this is coming up, and I’ve asked if they can take another…