QueenB

Community Manager

Comments

  • Haha, that sounds like a proper Candy Crush adventure 😄 I hope you got there on time in the end and that your GPS saved the day! Thanks for sharing 🤗
    in What’s the funniest Candy Crush story that has happened to you or somebody you know? Comment by QueenB May 29
  • I love this @amingy 😂
    in What’s the funniest Candy Crush story that has happened to you or somebody you know? Comment by QueenB May 29
  • Hi @christinewupp , Hmmm, thank you for flagging this 🤔 I can see what you mean now and I understand why this looks confusing. I’m looking into it now to understand why those newer comments ended up in that older thread but it can very well be someone who was cleaning up and did not noticed the date of that thread. Would…
    in About posts being added to old threads Comment by QueenB May 29
  • Hey @Alienscar , thanks for taking the time to share this. Yes, this is part of the new editor update from Vanilla. It does bring some added functionality, but I understand that on mobile it can feel less convenient, especially when some options are grouped differently and the layout changes depending on screen size and…
    in Issues With Vanilla Comment by QueenB May 29
  • Hi @vildenia Thanks for your message. To help everyone understand and assist, please post in English if you can. From what I understand, your game is not moving forward even though your phone is up to date. Could you tell us what happens exactly? Are you stuck on the map, stuck on a level, or is the game freezing?
    in Game crashing and charging my account Comment by QueenB May 29
  • Hi @ccbowers2 Sorry to hear this is happening. Just to understand better, when you say the game is crashing and charging your account, can you let us know: What device are you playing on? When does the game crash? Did the charge happen after tapping a purchase button, or did it appear without you doing anything? Are you…
    in Game crashing and charging my account Comment by QueenB May 29
  • Thanks for flagging this @oo1414 and I'm looking into why some players are not able to request it! However, you should already have the badge now, check your profile 🤩
    in Petal Peril 💐🌷🌸 Comment by QueenB May 28
  • Hmm, that is a good question @Shubham_kumar and I'll look into it 🤔 In the meantime, I'll grant you the badge so you will see it soon.
    in 🌺 Overgrown Season: A giant plant has taken over Candy Town! Comment by QueenB May 28
  • Very enchanted 😄 Denize definitely looks ready for Deep Dive Dash here. The mer-dragon idea fits the event perfectly, and I love the little Mer-May touch. Thanks for sharing @snakegore999 🐉🌊
    in The Deep Dive Dash can always use a little Mer-May magic! Comment by QueenB May 28
  • Thank you very much @Torvan for the details! It has been flagged to the Ads team so they will be looking into it! We'll update you here once we know more and in the meantime, can you just try restarting the device (do not reinstall the game), just restart the device and see if helps 🤔
    in Amazon Mystery Box Comment by QueenB May 28
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