Not receiving quest rewards - Reported to the Studio! (This is now Fixed)!

rustyfrog

Queen B - thanks for keeping us updated. Yes it is frustrating for us, but it also must be frustrating for you when there is no timeline for a fix.
One thing you havent commented on is the 'watch a video ad for rewards'
My wife and I both play on separate tablets.
She has videos and is awarded lives and goodies, I never even see one.
Would you please comment?

acollins2019

Finally fixed but what about all the rewards that didn’t get credited?

amore004

Thank You @QueenB for keeping us updated. I am happy to get quest rewards again. Pass along a thank to the Studio for getting this fixed. Maybe they can add a few extra rewards for all we have missed  in the last month. 



Have a great day!

007jayc

The funny thing is I could watch videos before a level to get a watering can, but then when I would want to watch a video to get 3 extra moves it would tell me I wasn't connected to the internet, but I was.  I'm hoping this was fixed along with not receiving the quest rewards.

yejiflavor

QueenB said:

Hi @Macy-2!

I've just received the information that Apple devices will be fixed by tomorrow as the studio is still waiting for iTunes to approve the release. 

Thanks for your patience    

Hey for iphone is still not fixed. Please fix this issue

Ladey_B

@Cheyenne_Wells Ive had the same issue--Im owed hundreds of coins from country show tiers, none of which are being received.  The developers dont seem to care to address or fix the issue!

yejiflavor

Hello,
i can receive the rewards but now my reward is not loading and not uploading. I won multiple games with three stars but it wont update the reward and once i receive it, new quests wont show up

Juanpe

Before the problem about not receiving the quest awards, I used to get some extra rewards after watching a video. The problem with the rewards seem to have been fixed, but I have not received any video viewing with more rewards... What has happened? The company has apparently fixed a problem and deactivated a previous function? Are you kidding us or what?

yejiflavor

Helllo

my rewards are not updating even when i satisfy the condition and new quests are not loading either

QueenB

@yejiflavor, which device are you playing on and do you know which game app version you have installed?