Not receiving quest rewards - Reported to the Studio! (This is now Fixed)!

Ladey_B

I have won hundreds of coins in country show, and none of have been rewarded.  Why wont the developers fix this issue?!?! The game has become increasingly irritating.

rustyfrog

I cant collect prizes won by completing the quests. The claim button shows itself but when pressed just disappears. 
Also my wife plays the game on her tablet, receives endless ads which give her free lives and prizes, I dont get any ads! Its like the two of us are playing separate games! 
When will we all get access to ads videos and the goodies for watching them?

sweetbabyisis

Haven't been getting any quest rewards or rewards from watching adverts. Tried to get my user ID and there's nothing there. Could y'all please fix this sometime this century?

wendyegan

I am in the same boat. Have reported it twice but not getting anywhere. User ID 10932104488. Currently missing several in game quest rewards and not collecting anymore as frightened of loosing more baskets

mimizhang

i have not receive prize for last few weeks. 

QueenB

Welcome to our Community @mimizhang

I've merged your question to this thread so you can be kept in the loop for when this issue has been solved. Apologies for the inconvenience caused and thanks for your patience while we look into this!

nana61

I am not getting rewards or coins. What is being done ?

RaineMonks

Me too! This is VERY frustrating! When will it be fixed??

QueenB

Welcome to our Community @nana61

I've merged your question to this thread so you can be kept in the loop for when this issue has been solved. Apologies for the inconvenience caused and thanks for your patience while we look into this!

dianar44

Fix it or take it off. There has been ample time to have it fixed