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game glitch on level 3253

playMichelle
playMichelle Posts: 3

Level 1

i'm level 3253, there is a glitch and the game will not play Get a message no internet connection. Its been going on for sometime now. I can play daily game and other games.

Answers

  • kiara_wael
    kiara_wael Posts: 157,651

    Hi and Welcome to our Community

    Make sure Check app update - Log out game - Restart Device - Open game and Log in.

  • Diamond_Lim
    Diamond_Lim Posts: 167,800

    Welcome to Sweet King Community! 👑

    How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊) 

    You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉

    Android

    iOS

    Kindle

    Windows mobile

    Computer

    ⚠️ NOTE ⚠️

    If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.

    If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

    Have a nice and safety day! 😊

  • Spinnifix
    Spinnifix Posts: 25,429

    Hello and welcome to our beautiful community

    Hello, for the newbies I hereby warmly welcome to this community Would like to welcome. Here is a link that will help you further !!! Explore and discover the community, take part in the competitions and post diligently in the different areas. But please stay with the topic, otherwise there could be difficulties. Please also follow the rules in English to post. Then get on your way and I wish you a lot of fun here. We are always happy to answer any questions. Good luck



     I want to help you and navigate you better through the community. 

    Here & here is a how-to guide to help you find the different areas in the community! Here you can find all games at a glance. Here you get answers to the most common problems and here you can take part in discussions and competitions to win gold bars for your game.


    I wish you a nice day & have fun 😊 I am always available for questions and help.


    Please mark me with this @ sign. If the name is displayed, please click on it, it must be highlighted in bold. and I will be notified.  💖

  • playMichelle
    playMichelle Posts: 3

    Level 1

    Well, went on the game today, it worked, played 4 games. Then the error message came up. Now back to the no connection message. So no more games for me for a while. What ever the glich is should be fixed, not good enough

  • playMichelle
    playMichelle Posts: 3

    Level 1

    New update, you did not get rewards notice coming up now. Several times, Then back to no connection.

  • Spinnifix
    Spinnifix Posts: 25,429

    Hello and welcome to our beautiful community


    Please check your internet or WiFi connection. Then look for updates and empty the cache. Restart. Good luck

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