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Trying to get my farm heroes super to sync across devices

13

Comments

  • hechicerilla
    hechicerilla Posts: 10,353
    https://community.king.com/en/farm-heroes-super-saga/discussion/comment/1251818#Comment_1251818

    Oops! I have no idea of ​​the prices, sorry.

    Tomorrow when the CMs return they will solve everything.

    Thank you

  • QueenB
    QueenB Posts: 15,430

    Hi @Alanpaxo, hope you had a great weekend 🤗

    So we've had a look and we've done some tweaks, can you please check your game on all devices, disconnect them from your King/Facebook account, close the game app open it and see if it puts you on level 2616 on all of them?

    I'll be waiting 😉

  • Alanpaxo
    Alanpaxo Posts: 17

    Level 2

    Hi @QueenB

    Brilliant, all devices are now in synch at level 2610. On one device I had reached level 2620 but after clearing it's data and cache it dropped back to 2610. What I will do now is to play a couple of levels on this device and see if the other devices synch, I will let you now how it goes. Thanks for your help.

  • QueenB
    QueenB Posts: 15,430

    Awesome, @Alanpaxo and thanks for keeping us in the loop 😉

  • Alanpaxo
    Alanpaxo Posts: 17

    Level 2

    Hi @QueenB

    I have played on to higher levels on each device with one signed into my email address and the others through Facebook. They all sync OK and everything looks fine. Thanks for your time in sorting this out 😊

  • PummyRaj
    PummyRaj Posts: 44,081

    Hello @Alanpaxo 🤗 Hearty Welcome to our Wonderful King Community 🍓 🍐 🍓

    I am very glad to see that the "syncing" issue you were having from past 2 weeks is solved now.

    Keep enjoying your game 👍️


    By the way, would you like to share your thoughts about the game and get a chance to win 20 Gold Bars? If so, here is the link ---> Share your opinion about FHSS game


    Hope to see you around. Have a Farmtastic day and great week ahead 🍁 🌺 🍁

  • wmrebulgurl68
    wmrebulgurl68 Posts: 36

    Level 3
    edited December 2020

    How do I get my games to sync @QueenB

    I am on level 1140 on my mobile device and facebook

    It's fixed now finally got it all to sync@QueenB

  • QueenB
    QueenB Posts: 15,430

    Happy it got sorted out @wmrebulgurl68 🤩

  • ppablo
    ppablo Posts: 2

    Level 1

    Hi @QueenB my mom has a similar problem, she change her mobile device and in the new device doesn't show all levels, only show till level 1930 and she are playing the level 2973 in the other device. How can I fix her sync? Hope you can help me. Thank you in advance

  • QueenB
    QueenB Posts: 15,430
    https://community.king.com/en/farm-heroes-super-saga/discussion/comment/2089705#Comment_2089705

    Happy to help 🤗

    It sounds like before your mom changed the device, the game on the older one was not connected and backed which means it might have to be manually restored.

    In order to help, we will need the Game ID from the game app on the new device. Go on her game and select Profile:

    0fJ1i38BmYMWwxKfWeBxYkZJd600voGUbcKxx3pqJ6M-pHNCf47MYA0nBHjFR2RgUd0vWU8HBYPMf0d0fOZCfY53RFXl59B5SgYBJ8lfG6nhD_ChUpkFySXSQcXA6quQc4T31Cfo


    Double-tap on the King logo and voilà, the logo should disappear to reveal your User ID.

    7sy4fgju72l3png

    Thanks 😉

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