Farm heroes super saga - problem with booster availability

My wife is at level 78. She plays from few weeks ago and never had free Booster even after she completed level 77.

She has a Samsung galaxy s5 neos android. On her tablet Samsung Galaxy tab a, same problem. 

Compare to another member of the family who is playing to the same game (on a Sony experia Z android and a Samsung Galaxy tab 3 android) and who has received many free Boosters.  This person has completed a lower level that my wife.

We have already clean all data of the Android device, desinstall et reinstall without success.

Could you help her?


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