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Boosters and +3 moves for watching videos

After showing videos for free boosters/moves on my phone it returns to a frozen gameplay page with no reward given. Rewards are still working fine on my tablet.

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Hi Sara, which phone is it you have? Is it android or ios? It might be a device issue rather than a game issue in which case it will hopefully be easily fixed with a little troubleshooting

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Hi Sara, which phone is it you have? Is it android or ios? It might be a device issue rather than a game issue in which case it will hopefully be easily fixed with a little troubleshooting

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🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…