Help

Dubravka18 · September 1

If I put my nickname in nothing's happens. This has nevers happened before. This is the reason that I can’t get help from my friends

PummyRaj · September 11

https://community.king.com/en/farm-heroes-super-saga/discussion/comment/3152891#Comment_3152891

I am very glad to know that, Hannie😍

Dubravka18 · September 1

Suddely i can’t get help ore life’s from my friends. I get a notice that i put a nickname on the notice. But i al ready have. And if i write my nickname than nothing happens. And I don’t reserve any help any more. How can ik fix this.

Greetings Hannie

PummyRaj · September 1

https://community.king.com/en/farm-heroes-super-saga/discussion/466450/help

Hello @Dubravka18🤗 A Warm Welcome to the King Community!

Which device are you using to play the game? And, which version do you have right now?

I have been playing Farm Heroes Super Saga from a while! But, I have not seen this feature yet in my game! Is it something you received lately?

Thank you for the screenshot! But, since it is not in English, I am not sure what it says😅

Let me ask our Community In-charge tomorrow, and see what they say.

In the meantime, if you have any questions or to reply back, please type below🥕🥕

PummyRaj · September 1

Edited (as the comment does not pertain anymore)

Dubravka18 · September 1

Thank you. It say chooses a nickname and write it down and than confirm. I play it for years now and this is never happened. I am playing on a Apple IPad Air 2024.

PummyRaj · September 1

https://community.king.com/en/farm-heroes-super-saga/discussion/comment/3147849#Comment_3147849

Hi Hannie🙋‍♀️

Thank you for replying back with device details and also translating the text in the image for me💜

I will ask our Community In-charge and get back to you with the information I receive.

CarbonelCalidor · September 2

Hi all, newbie here 😊

In the past week I am now being asked to enter a nickname when I'm requesting lives from my friends in-game.

Screenshot_20240902_232607_Farm Heroes Super Saga.jpg

I already have a nickname added to my King account, which I'm logged into. However, as you can see from the screenshot, it seems to indicate that I'm not logged in (even though I definitely am).

If I try to enter my nickname the keyboard doesn't minimise. I can just tap the top of the Confirm button but it doesn't accept the entry. The only way I can get rid of the keyboard is to tap the X.

It's getting very irritating now as I cannot request lives from any of my friends any longer.

If anyone knows the solution to this problem I will be eternally grateful 🥰

For info, I'm on a Galaxy S23 on Android v14, One UI v6.1