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No Reward after completing quest in Farm Heroes Super Saga?
Answers
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Hi guys,
I have merged you all into this thread so I can keep you all informed about this issue.
For the ones who have posted your Player ID - Thank you! This will help the game studio in locating the issue.
For the ones who haven't send their player ID yet - please feel free to do so. The more data we can establish about this issue the better.
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I have yet to receive any of the rewards for completed quests. I either receive a message stating that there is no internet connection (see photo attached), which makes no sense, since I am on the internet to play the game, or the gift box opens, but the reward never shows up.
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Mark, for those of us who play on our laptops using the Facebook interface, can you please tell us how to obtain our player ID? The instructions that were linked in a previous comment are only for those players using mobile devices. It doesn't work for those of us who are not using the Farm Heroes Super Saga app. - Thanks
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Hi @chodges19 thank you for posting here in the community. They are going to ask you to troubleshoot so please clear the history and make sure that you have the most recent version of the game. Then click on one of the links below to complete the troubleshooting. If you still have the problem after doing all of this, please let me know and I can tag the community manager for further help.
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Hi bigbearsgirl,bigbearsgirl08 said:Mark, for those of us who play on our laptops using the Facebook interface, can you please tell us how to obtain our player ID? The instructions that were linked in a previous comment are only for those players using mobile devices. It doesn't work for those of us who are not using the Farm Heroes Super Saga app. - Thanks
In the settings menu on Facebook please click on 'Apps and websites'
- from here you'll find the Farm Heroes Super Saga app and when you click it and scroll down it will show your Player ID
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i get the response that I have completed a quest.when i click to get it, get message no internet connection almost immediately.
It has happened on more than half of the quests I have completed for the last month. i love the game, but not getting the quest rewards seems like poor programming.
how can i not have internet connection when i have been playing the game and nothing else is not working well for internet connections loss.
I work from home and connect to many different customer machines and other databases and applications all day long with no issues about internet connectivity. but playing this game, i get the no internet connection.
