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No Reward after completing quest in Farm Heroes Super Saga?

My Mom completed the quest and the animation shows that she got the reward. However, when she moves to the next level, her reward was not shown and it's zero.
Does anyone has this issue before? We use facebook and log into Farm Heroes Saga on Microsoft edge.

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queen_candy61whester

I hate playing in error.

Hi @SimoneJ18 @Hockeymom83 and welcome to our Community!

I moved your post to this thread about the reward issue with the Quests.

Just like @MarkHawk mentioned earlier, this issue won't be fixed, at least not in the near future.

I play at work and at home both on desk top.. I win awards and I never receive them. ALso about every other time it says no internet connection which is false because I rarely ever lose my connection and it will continue to let me play I just never get the rewards...

I've been trying to contact support and they keep referring me to this thread. I'm playing on a desktop so there's not a problem with my connection

@Lauvuel

But that's how it is. You do not have to laugh about it. It's not funny. Just ignore the rewards. That's the best you can do. I do that too. I leave the packages in and pick them up later, when everything works again. It's easy. Complaining brings nothing.

Spinnifix said:

@Lauvuel

It is a technical problem. It is being worked on. Everything is there, how and what. Please read !!! That helps!

A technical problem since the beginning ? What a joke !

@Lauvuel

It is a technical problem. It is being worked on. Everything is there, how and what. Please read !!! That helps!

Impossible to have the reward since the launch of the rewards with completed missions ! Complete scam !

Before I signed up here, I have already been informed from outside and read in many pages !!! With so many comments it is logical that this has already been mentioned. Your attitude is very childish. Only because you wanted to help !!! You make it hard for yourself !!!

I'm sorry!!!

If everything is there, why then write double and triple. That's superfluous !!! That's why I asked you to read everything !!! I do not understand you!!!

Thats ok then , I won't be using this site again, I'm not comfortable with your attitude

@sannyg

Why rude? It is the fact. Everything is already written !!!

How rude

@sannyg

You should have read everything before you write here. The rewards have been known for a long time. It is still working on it. This has nothing to do with the internet connection !!!

Please read everything !!!

Completed quests, no rewards given, keeps coming up no internet connection, which is rubbish cos I have just played the game.

Hello Mark

Thanks for the finally long-awaited answer !!!

Please always state the state of affairs! Would be very nice and accommodating of you.

Greeting Peggy + Have a nice day

I think you're right.

But it is best that mine does not pick up the price.

So you can do it, if it works again and then you have its price.

It would be best not to react at all !!!

I think it's time to remove the quests till it can be sorted ! Very frustrating while quests remain & you know there is no chance of receiving awards you should get !

MarkHawk said:

Hi guys,

I've heard back from the game studio and I'm sorry to tell you that this issue can currently not be solved.
I suggest that you do not use the quest feature until further notice.

So does that mean that all money spent on the game during the quests will be refunded ?

Hi guys,

I've heard back from the game studio and I'm sorry to tell you that this issue can currently not be solved.
I suggest that you do not use the quest feature until further notice.

Welcome! 👋

New here? Sign in or create an account to join the fun.

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I'm doing it again as a precaution. Hope that something pisses for the players !!! It takes a long time.

Image: https://us.v-cdn.net/6030983/uploads/editor/f5/oiqjv7khp1l3.png

hmmm quest completed

and .... no connection, so no reward when appli restart

stop your fun dude

Hi guys,

I've heard back from the game studio and I'm sorry to tell you that this issue can currently not be solved.
I suggest that you do not use the quest feature until further notice.

MarkHawk said:

Hi guys,

I've heard back from the game studio and I'm sorry to tell you that this issue can currently not be solved.
I suggest that you do not use the quest feature until further notice.

So does that mean that all money spent on the game during the quests will be refunded ?

I think it's time to remove the quests till it can be sorted ! Very frustrating while quests remain & you know there is no chance of receiving awards you should get !

I think you're right.

But it is best that mine does not pick up the price.

So you can do it, if it works again and then you have its price.

It would be best not to react at all !!!

Hello Mark

Thanks for the finally long-awaited answer !!!

Please always state the state of affairs! Would be very nice and accommodating of you.

Greeting Peggy + Have a nice day

Completed quests, no rewards given, keeps coming up no internet connection, which is rubbish cos I have just played the game.

@sannyg

You should have read everything before you write here. The rewards have been known for a long time. It is still working on it. This has nothing to do with the internet connection !!!

Please read everything !!!

How rude

@sannyg

Why rude? It is the fact. Everything is already written !!!

Thats ok then , I won't be using this site again, I'm not comfortable with your attitude

If everything is there, why then write double and triple. That's superfluous !!! That's why I asked you to read everything !!! I do not understand you!!!

Before I signed up here, I have already been informed from outside and read in many pages !!! With so many comments it is logical that this has already been mentioned. Your attitude is very childish. Only because you wanted to help !!! You make it hard for yourself !!!

I'm sorry!!!

Impossible to have the reward since the launch of the rewards with completed missions ! Complete scam !

@Lauvuel

It is a technical problem. It is being worked on. Everything is there, how and what. Please read !!! That helps!

Spinnifix said:

@Lauvuel

It is a technical problem. It is being worked on. Everything is there, how and what. Please read !!! That helps!

A technical problem since the beginning ? What a joke !

@Lauvuel

But that's how it is. You do not have to laugh about it. It's not funny. Just ignore the rewards. That's the best you can do. I do that too. I leave the packages in and pick them up later, when everything works again. It's easy. Complaining brings nothing.

I've been trying to contact support and they keep referring me to this thread. I'm playing on a desktop so there's not a problem with my connection

I play at work and at home both on desk top.. I win awards and I never receive them. ALso about every other time it says no internet connection which is false because I rarely ever lose my connection and it will continue to let me play I just never get the rewards...

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