No Reward after completing quest in Farm Heroes Super Saga?

helentuan

My Mom completed the quest and the animation shows that she got the reward. However, when she moves to the next level, her reward was not shown and it's zero.
Does anyone has this issue before? We use facebook and log into Farm Heroes Saga on Microsoft edge.

pressley_d@yahoo

I am on level 412 of Farm Heroes Super Saga. I used to receive rewards/boosters but have not received any for a long time. I tried contacting customer care several times but I am always referred to the community which has not helped me solve my problem. I have deleted the app and reinstalled it, but that did not help.

MarkHawk

Hi Pressley,

I suggest you play and complete a few levels on Facebook. This will reset any game data that might not be correct in your player account. After this you can now start the game on your mobile device and you should now be able to receive items in the game again.

Kind regards,

- Mark

pressley_d@yahoo

I have used my PC and Facebook to play for a couple of weeks. Nothing has changed. I have also not received any new rewards playing with Facebook.

CryChew82

I completed the Country Show and should have received 1,250 silver coins but didn't. This isn't the first time this has happened. 

MarkHawk

Hi there CryChew82,

Don't worry - all you'll have to do is to get in contact with our support staff and they'll help you out. Just fill in this contact form: https://soporto.king.com/contact  

berit7

I have the same problem, the last 3 months. spiller på pc. kan nogle hjælpe

Dzren

Yeah right  I've submitted two emails and a form and I've not heard back in months. Mine does the same. Stopped accumulating coins at 115 coins no matter how many I earn from the country show. 

Dzren

Also "support" just sends an auto generated email leading you back to these boards  

Teresa_D

less than a week ago I completed a four day stint of levels and completed enough / earned enough points to make it to level 4 / 250 coins.  However, I have not as of yet received my 250 bonus coins that I earned. Can someone help me so I can get the coins...?  I need them so I can get some boosters.   Thanks...!!

MarkHawk

Hi Teresa_D

Sorry to hear you didn't get your items. Don't worry - simply get in contact with support and they will help you out. You'll need to use this page: https://soporto.king.com/contact