Comments
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Hello geffiner3, Thank you for contacting King Care! Really sorry to hear you're having these issues trying to log on to Candy Crush. It seems like you've done a lot of the things I would have suggested in the first place but I'm going to provide a thread that may or may not help you I really hope it does.…
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Hi 홍수진, Thank you for contacting King Care! On your new phone have you logged into the Facebook account in which you had all your levels? Because all your levels should be restored as long as you're using the email address and Facebook account that you had all of your progressed levels on. Because as I understand it you…
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Hi Tink, Thank you for contacting King Care! Since there are no King moderators for me to contact at the moment, I would suggest go to the homepage of Candy Crush, click on the lower left corner where your settings are (cogwheel) once those options pop up, click on the other cogwheel, now scroll down until you see "Contact…
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Hello Ifza, Thank you for contacting King Care! It might need an update for you to proceed. Have you tried updating the game yet? If not, go to your Google Play Store, click on my apps and games (left upper corner), find Candy Crush and see if it's updated. If it says UPDATE click on that and then you'll be good to go.…
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Hi Evaw77, Thank you for contacting King Care! Have you played the through Facebook or king.com do you have an email address that you used to save your progress if so can you provide it for me so I can check on king.com? Thank you! Jilly
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Hi Brenda, Have you ever receive the daily booster at all? If not, you may not be one of the 'testers', as they call them, to receive the daily booster, some people do, some people don't. But I sure hope you do. I assume you've been checking it daily right? Also, I would check it throughout the day and night because…
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Hi Haleigh, Thank you for contacting King Care! This happens to me a lot, but if I log in and log out throughout the day, I eventually get the daily reward. So I think they have it on a timed situation, however if you don't go into the game within 24 hours of the last time then they'll put you back at day 1. So just go in…
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Hi Faride CV, Thank you for contacting King Care! I can understand your frustration because if there are no more levels to play you can't really compete in the fishing tournament. I myself no longer have the fishing tournament. I'm not sure why they took it away for me but at least you have the fishing tournament and the…
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Hi Julie, Thank you for contacting King Care! I'm a little confused as to which game you are speaking of and which level. Because you have 3 games selected as your question AlphaBetty, Candy Crush Soda and Candy Crush. So which game and level are you referring to? And I will try to help. Thanks! Jilly
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Hello rks1963, Thank you for contacting King Care! Unfortunately, anytime you switch to a new device, your boosters and lives will be lost, because they are locally stored therefore they will not be saved in your data. The only thing that will remain intact will be your gold bars. Okay as far as your level progress, did it…
