JillyJill

Pro Player

Comments

  • Hi Laurence, Are you logged in through facebook or king.com. Try connecting to the app and log into facebook. You may be logged out. Thanks, Jilly
    in I was on level eight hundred and something and suddenly I went down to level 1 Comment by JillyJill February 2017
  • Hello again zira1234, Who is lying to you exactly? I've been playing for 3+years and got jackpot twice. It's rare, but it does hapoen. It seems this is the 3rd time you're asking about 1823. Did you read my tips at all? I'll post them again, if you do these steps you'll get through the level eventually, just like you got…
    in Level 1823 Comment by JillyJill February 2017
  • Hi Océane, Thank you for contacting King Care! First, let's start with the email address you very first started with when you started playing Candy Crush. Is it the same email you're using to log into Facebook? Secondly, have you ever logged in through King.com? Let me know and I'll try to help you get back to your levels.…
    in I lost all my levels... Comment by JillyJill February 2017
  • Hi Jim, Thank you for contacting King Care. I assume you're playing through the app and not through King.Com? Well if I'm right about the app please try the following: Open Candy Crush Saga on your iPad. Disconnect (log out) Candy Crush Saga from your Facebook through the menu in Candy Crush Saga. Open the Facebook app on…
    in I recently logged in a friend so she could play her candy crush on my iPad and now i can't to mine? Comment by JillyJill February 2017
  • Well Stephen, in your screenshot it showed the required score but still showed that you had 18 moves left. So that is where I saw the problem, therefore letting you know that you had to use up all your moves. You never mentioned that you went through all the moves, so I figured therein lies the problem. Because that's how…
    in lvl 646 Comment by JillyJill February 2017
  • Hey Stephen, If we're useless then why ask for help!?! But I'm going to help you anyway regardless of your rude opinion. You have to finish ALL the moves on this level, hence the "Hard Level" label. So even though you reach the score, you have to keep going until all moves are complete. Goodbye.
    in lvl 646 Comment by JillyJill February 2017
  • Thanks Shelly for providing the screenshots! I know why you're not getting them, sometimes when you're using more than one device, the lives will keep going to your phone and not the tablet. If you prefer one over the other, I would uninstall the game on the device you don't use that much to play the game. So when you…
    in Candy crush saga game Comment by JillyJill February 2017
  • Hi zira1234, Thank you for contacting King Care! I would suggest if you have any ✔boosters left, definitely use those. Try to break the mixer first. Then try to break the box in the lower right to blast all the licorice surrounding the necessary checked candies. From there you should be able to match some. Or make combos…
    in Level 1823 Comment by JillyJill February 2017
  • Hi Brigitte, Thank you for contacting King Care! All I can say about this level is to try and break the licorice on all the mixers. That's how I passed it, I know is tough but if you get the right combos you can do it. Also, if you have any boosters, I would use them, especially the ✔booster at least those will produce…
    in Big candycruch level2262 Comment by JillyJill February 2017
  • Hi Linda, Thank you for contacting King Care! The King game studios are aware of this issue and we're hoping for a fix soon. Please post your concern on this main thread as to receive updates and so they know how many players and to whom it has affected. https://care.king.com/en/candy-crush-saga/level-621-frog Thank you…
    in Level 1218 the frog will not go on the jelly squares Comment by JillyJill February 2017
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