Comments
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Hello there and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you…
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Hi there, I am sorry to hear that you are having issues with your Daily bonus not increasing despite playing every day. Could you please make sure that you have the latest game version installed in your device and follow the below steps: *Restart: Force close apps and restart your device. *Updates: Check that you have the…
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We really appreciate the translation of the message, we asked about posting it English precisely so that anyone can be able to provide some help if possible with their case as soon as possible. Thanks to @Skyefleur 's translation, @mam83 as you are having trouble with your lost lives, please check out our Help Center +…
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I apreciarte that you checked have the updated version. So after you see this message with the "{Missing_Param}", what happens? Does it freezes perhaps or how it glitches? In the meantime, I have gone ahead and reported the issue so the team can try to look into it.
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I appreciate your words about the changes that have affected your Chocolate Box experience and extra moves. I certainly understand where you coming from and rest assure that I shared your comments with our developer team. They constantly work on updates and changes so there is also the possibility that it may change in the…
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Hi Carmen, I am sorry to hear that your Petopia disappeared head of time. Would you be so kind as to let me know if the feature went missing from your game completely or has it perhaps restarted?
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Hi there, I am sorry to hear you are having trouble with this spell. I have seen this "{Missing_Param}" before and is usually a visual glitch with the correct wording display. However are you also unable to use the spell? If that is the case, could you please make sure that your game and OS version is updated? If it…
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Hi Carolina! I am sorry to hear you faced this setback with the clam in this level. I am glad to hear it worked on the next attempt despite this issue at the start. However I have added some items to your account to help you a little with this setback. Hope it helps and I wish you a Farmstatic day!
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Hi Marie, I am sorry to hear that you encountered level 18545 with a different layout. Please note that our Game Studios are constantly working on improving our games by introducing features, gameplay or concepts, therefore may decide to tweak certain aspects such as the layout of levels. As you noticed this can sometimes…
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Hi Justbe, we really appreciate your valuable feedback about the experience you are having and issues faced with the new UI interface and notifications. I want you to know that I have forwarded them to the right team so they can be taken in consideration for upcoming updates after this rollout as well as the suggestions…
