Kevin_

Game Expert

Comments

  • Thanks for the confirmation @kcriner. Please check out our Help Center + chat bot. Then follow the Chat With Us, then you can reach out to Player Support to obtain help with your tokens ensuring that your receive a reply as soon as possible. However if you have any issues getting an answer do not hesitate to let me know.…
    in Multipliers Comment by Kevin_ March 26
  • Hi @mitchy07, I am sorry to hear you have lost your lives and boosters. Have you perhaps reinstalled the game or gone through an update? Unfortunately when there is an update of the app or the OS of the device itself or even reinstalling, this can cause your boosters and saved lives to be lost as these are saved directly…
  • Hi @Bearbait, I am sorry to hear that you are not getting the Daily login as your sister does. Please note that the game studio usually run test with these features that may cause them not to be available for everyone I am afraid and perhaps alternate with different challenges instead which is why you are not seeing the…
    in daily log in Comment by Kevin_ March 26
  • Hi again @kcriner, I appreciate your flag regarding this scoring. We can’t discuss actions on individual accounts publicly, but fair play is taken seriously so we will be happy to follow up on your report. Please report it via Support in the game (include details/screenshots as you did). Check out our Help Center + chat…
    in How? Comment by Kevin_ March 26
  • Hi @kcriner and welcome to the Community! I am sorry to hear that you are having trouble with your multipliers. Are they completely gone from your game or are they showing as used? Have you used any of them?
    in Multipliers Comment by Kevin_ March 26
  • Hi @Morgs29x, I am sorry to hear that you had trouble with this purchase. Please check out our Help Center + chat bot. Then follow the Chat With Us, you can then reach out to Player Support to obtain help with your purchase ensuring that your receive a reply as soon as possible. However if you have any issues getting an…
  • Hi @syedarshad, Could you please share some additional details about your inquiry?
    in Levelup Comment by Kevin_ March 24
  • Hi @Juna1010_2f, I am sorry to hear you are having trouble with level 501. What trouble are you exactly facing preventing you form solving it? Is there anything not working as expected?
    in level 501 Comment by Kevin_ March 20
  • Hi @zkitov, I am sorry to hear that your game is not opening after dour device update. We usually recommend these steps to make sure that everything is working correctly so please try these ones out: *Restart: Force close apps and restart your device. *Updates: Check that you have the latest game updates. *Memory: Keep at…
    in Crash Comment by Kevin_ March 20
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
    in Torneio Comment by Kevin_ March 20