QueenB

Community Manager

Comments

  • Hi @Samrat250rr and welcome to the Community! Sorry to hear you’re having trouble reconnecting your game to Facebook. Could you please share a little more information so we can better understand what’s happening? Which device are you playing on? Are you playing through the Candy Crush Saga app, Facebook, or another…
    in Candy crush log in issues. Comment by QueenB June 26
  • Hi @normah_rased91 Hi and welcome to the Community! Sorry to hear you didn’t receive your Google Play purchase. For purchase issues, please contact our Player Support team directly from your game, as they can safely check your account and purchase details. Please follow these steps: Open Candy Crush Saga Tap the Settings…
    in payment and purchase Comment by QueenB June 26
  • Hi @dadbod1 and welcome to the Community ! I’ve edited and moved a couple of your recent posts as they were off-topic for this space. This Community is here for players to talk about Candy Crush Saga, ask game-related questions, share feedback, and get help from other players and the Community team. Please make sure your…
    in Edited by CM:🤨 Remember to stay on topic- Check our House Rules Comment by QueenB June 25
  • Hi @Farouqbaba and welcome to the Community! I’ve edited your post because it included a personal phone number. For your own safety, please don’t share personal contact details such as phone numbers, email addresses, WhatsApp numbers, or social media accounts here in the Community. The Community is a place to talk about…
    in Request Comment by QueenB June 25
  • Hi @NothappyKing and welcome to the Community. I understand you’re frustrated, but please keep the language respectful when posting here. We’re happy to help where we can, but we’ll need some clearer details to understand what’s happening. From your post, it sounds like there may be two separate issues: 1. The game says…
    in Why does your stupid game continually say I don't have internet access when I do Comment by QueenB June 25
  • Hi @jreiske57 , welcome to the Community 😊 The Super Color Bomb should last for the time shown in your game, usually 24 hours, as long as you keep winning levels. It should normally only end if the timer runs out or if you lose a level. If you had just won the level and still saw the message saying the Super Color Bomb was…
    in Why did my color super bomb end Comment by QueenB June 25
  • Quick note: We’re aware of this issue and a fix is being worked on. Starting today, please note that you now have 5 hours left to complete this PINS set.
    in PINS event not showing remaining time /countdown timer missing Comment by QueenB June 23
  • Hi everyone and thank for sharing the screenshot @Jcasa1313 🙏 I've checked with the team and this is a known issue that is affecting some devices which they are currently working on a fix! You should have 5 days left to complete the pins which I hope you can make it and we're really sorry for the inconvenience this may…
    in PINS event not showing remaining time /countdown timer missing Comment by QueenB June 23
  • Wow, this really does feel like the end of an era @snakegore999 🥺 It has been quite something watching Denize go through so many different stories and styles over the years, and you have clearly poured a lot of care into every version. If I had to pick a favorite, I think the more classic Denize look will always be the one…
    in It's Denize's birthday once again, but it's really time for me to say goodbye to her... Comment by QueenB June 23
  • @PummyRaj @kiara_wael @MountainMom @bearwithme Polls are back 🤗
    in How many Coconut Wheels do you have in your inventory? 👀 Comment by QueenB June 23
Avatar