General
General
Customization
How do I personalize my Profile?
How do I unlock new Skins?
What are Skin bonuses?
More About Events
I have seen King promotions – are these genuine?
Why don't I have a feature but my friend does?
Gameplay Guide
How do I fix the base?
How do I use the Silo?
How do Steps and the Tiki Head work?
How does the Aku Aku mask work?
What is XP and what does it do?
Player Profile
How do I transfer my progress between devices?
Technical and Connection Issues
How do I turn off the sound in the game?
My game keeps freezing or crashing – what should I do?
Privacy and Terms
How do I delete my account?
How do I report abuse?
Privacy Policy
Terms of Use
Seasons and Teams
How do I join, leave, create, or report a team?
What are Seasons?
What are Trophies and how do I get them?
Why should I join a Team?
Purchases
What can I purchase in the game?
Why haven't I received a purchase?