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Anyone know how to retrieve silver coins that have been removed from your game over 300000

Rob_R

Anyone know how to retrieve over 300000 silver coins that have been removed from my game for no unknown reason please.

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Rob_R

Thanks @Chicken Slayer for passing on
@Rob I just wanted to ask a few questions :-)
- Do you play on multiple devices?
- When did these coins go missing?
- How many coins do you have left now?
- Do you play with more than one account?
Thanks!

Well there you go I have now waited over 2 months still to no avail This just shows how much King Care just really do NOT CARE no answers no work arounds no remedies. In a nutshell King Care is useless.

Rob_R

Thanks @Chicken Slayer for passing on
@Rob I just wanted to ask a few questions :-)
- Do you play on multiple devices?
- When did these coins go missing?
- How many coins do you have left now?
- Do you play with more than one account?
Thanks!

Hi Cezdiamond I have still not received a response to your request for further information please would you be kind enough to respond. This is pretty frustrating has now been going on for some weeks after being passed here via King website. Thanks.

Rob_R

Thanks @Chicken Slayer for passing on
@Rob I just wanted to ask a few questions :-)
- Do you play on multiple devices?
- When did these coins go missing?
- How many coins do you have left now?
- Do you play with more than one account?
Thanks!

Hi Cezdiamond I do not appear as yet to have received a response from you as yet following the return of my answers to your questions.RegardsRob.

Rob_R

Thanks @Chicken Slayer for passing on
@Rob I just wanted to ask a few questions :-)
- Do you play on multiple devices?
- When did these coins go missing?
- How many coins do you have left now?
- Do you play with more than one account?
Thanks!

Hi Cezdiamond,In answer to the questions hopefully you will be able to resurrect the coins,1, Yes I play on Android Mobile S8 and also Laptop windows 10.I am aware that the two are not linked apart from game progress.2, The coins went missing end of July I first contacted customer support beginning of August when I finally got a response after 3 attempts I was passed onto Care King.3, On my mobile I have 83040 on my laptop I have 115160 I play roughly 95% of the time on my mobile.4, No I only have the one account.Just to let you know I have not re installed the app or changed my mobile device since last December. I am fully aware that coins and items ect are not linked to your account hence why they are both different. The coins zeroed upon completing a level why I do not know.Regards,Rob

Cezdiamond

Thanks @Chicken Slayer for passing on

@Rob I just wanted to ask a few questions :-)

- Do you play on multiple devices?

- When did these coins go missing?

- How many coins do you have left now?

- Do you play with more than one account?

Thanks!

Rob_R

No problem. I thought you probably had, its on the mods list so hopefully he will see it tommorrow

Hi Chicken Slayer no response from mods but thanks for trying to help

Rob_R

No problem. I thought you probably had, its on the mods list so hopefully he will see it tommorrow

Cheers Thank you

Rob_R

Sorry Rob, we don't get notified when you comment rather than a new answer, so I just saw this on checking.
I will pass it over to the team now You have tried logging out, then back in again? Just asking as they will suggest

Yes mate I have tried everything apart from reinstalling as I know from past experience ie phone changes ect that you loose everything apart from your progress. Thanks for your help. Regards Rob

Lady_Choo

No problem. I thought you probably had, its on the mods list so hopefully he will see it tommorrow

Rob_R

Yes mate I have tried everything apart from reinstalling as I know from past experience ie phone changes ect that you loose everything apart from your progress. Thanks for your help. Regards Rob

Lady_Choo

Sorry Rob, we don't get notified when you comment rather than a new answer, so I just saw this on checking.

I will pass it over to the team now You have tried logging out, then back in again? Just asking as they will suggest

Rob_R

Hey Rob, sorry you have lost your coins. I will pass you over to one of the team to look into it. You are connected and progress everything is still the same?

Any joy Chicken Slayer

Rob_R

Hey Rob, sorry you have lost your coins. I will pass you over to one of the team to look into it. You are connected and progress everything is still the same?

Hi Chicken Slayer everything is right apart from the coins. I had just completed a level cant remember which level I think it was around level 1250 but not sure Cheers

Lady_Choo

Hey Rob, sorry you have lost your coins. I will pass you over to one of the team to look into it. You are connected and progress everything is still the same?