Error message when playing on Facebook?

Crazy Cat Lad

OK, thanks for the update @t0nja! I have passed this on to the Game Studio.

I have also reported your issues @Mander @2cranky2old @IrisEbbe @Miriam_Torres @popsy to the studio.

I will post an update about this on this page as soon as I have any news. So stay tuned here! 

Meanwhile, check in our competition here. 

Thanks for your patience! 

JetKuil-Snaterse

It happened a lot a week or so .. but now it is back.

ID: 7831148543

edit: On tablet the game is not updating my profile picture I changed on Facebook. Even though I updated the game in the appstore.

Molly73

ID: 6105986565  Orange error message as soon as the game loads it goes straight into an error

inuyashabr1986

ID: 1334248175 

screen goes black after loading

Cristecor

Mi id is 1016734321, I'm getting the orange one for a few months now, I wrote to King and never got an answer. The game also freezes and I lose my progress. The game has become boring and frustrating. I hope we get a solution or someone please answer. Thank you!!!!

judy002

my id code is 116072760 thanks please fix as asap as l need a pet resue fix 

Candy_White_2

Game ID 1052642000 - - issue has been in effect for over a week now.  YOU HAVE EXPERIENCED AN ERROR THAT WE ARE WORKING HARD TO FIX.  PLEASE TRY AGAIN IN A MOMENT

Crazy Cat Lad

Thanks for all reports guys! I have passed them to the Game Studio @JetKuil-Snaterse @Molly73 @inuyashabr1986 @Cristecor @Candy_White_2. 

The Game Studio is working on a fix already and we are counting on to have it ready in a forthcoming update in a few weeks.

Thanks for your patience and I will keep you updated on this. If you have any questions or doubts, please feel free to post them here and I will get back to you as soon as I can,

🐕🐈🐖🐦💚

Frankie_007

I know what the problem is it's the Golden pet. I get to three games before it freezes up. Maybe if you took that Golden pet away. I wouldn't have that problem and maybe a lot of people wouldn't have that problem. That's why I don't use it. Now you put it on all the time now I can't get anywhere without I love to kill that pet

Lisette

bonjour, j'ai aussi un problème avec les messages d'erreur ou de gel d'écran quand je joue un peu frustrant, il m'apparait le premier exemple mon id est: 1009041275 Merci de régler le problème pour que l'on puisse s'amuser de nouveau sur ce merveilleux jeu

jackyanetts

I cant get pet rescue to load. I get the orange screen with the cat on it. Neem like this for nearly 2 weeks now  1102299249

Janina81

Have the first error text for days now :´( 
ID: 1346431086 

Help? 

smeg

I have been getting the orange one for ages ! id 1002696049

Debra_Fraser

ID: 1367025306

I have been getting below message for the past week, any help would be appreciated

You have experienced an error that we are working hard to fix.
Please try again in a moment.

Molly73

ID: 6105986565  Orange error message as soon as the game loads it goes straight into an error, was working for a few days and now the problem is back again