Cannot launch the game

Hi, I've followed all the instructions on the technical issues if I can't open the game, but it still keeps loading. It's been over 1 week. What can I do? 

Answers

  • kiara_waelkiara_wael Posts: 37,481 Candy Moderator
    hi @Fionntan535, where you play on device?
    if you play on mobile go to play store and download it . if you play in facebook, just open PRS game , if cannt open change other browser. good luck 


  • Hey! Would you like to give us your opinion?

  • PummyRajPummyRaj Posts: 13,313 Farm Moderator
    edited August 2019
    Hello @Fionntan535, Hearry Welcome to the Pet Rescue section of our friendly King Community :) 

    Can you tell me what device are you using to play the game?  Is it a PC or a Mobile device?  Did you make sure there is good Internet connection and no disturbances?

    I am just wondering.... when you said "cannot launch" -- are you not able to download or cannot open the game?  

    To post back, tap on "Type your Comment" box located below.

    Talk to you soon!  Have a nice day/evening!

    Signature - Moderators 2021 FHS PummyRajpng
  • Crazy Cat LadCrazy Cat Lad Posts: 9,236 Community Manager
    Hi @Fionntan535 !

    Just like @PummyRaj said, let us know if the issue is on Facebook or on mobile, and if you play on mobile let us know if you are on Android or iPhone/ iPad. 


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