Sign Up!

😺 Furry & purry right now in Pet Rescue Community!
🐾 Claim your milestone level badges:
Level 1000//Level 2000//Level 3000//Level 4000//Level 5000//Level 6000//Level 7000//Level 8000//
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
 🎉 A New Game is on the Horizon! Visit your Apple Store! - More info HERE

Frozen screen

ladyafk
ladyafk Posts: 1

Level 1
in Support
Hi 

I am trying to play on my PC and when loading it partly loads then freezes.  I can get on to my account on my tablet but not PC.  I am on level 1650 and do not want to loose my place but prefer playing the game on my computer. 

Can you help?

Answers

  • PummyRaj
    PummyRaj Posts: 44,702
    Hello @ladyafk, Welcome to the Pet Rescue section of our friendly King Community :) 

    How old is your PC?  If the Browsers we use are not upgraded, the games can crash and/or takes very long time to load!!  If we update the Browsers, the problem would be solved and our game can work properly!! 

    Here is a very useful link to update your PC Browsers -->  https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update

    Please post back if you need further assistance.  If you tap on "Type your Comment" box located below, you will be able to write back! 

    Hoping the issue will be solved!  Have a great weekend ahead!

Hey! Would you like to give us your opinion?

Categories