Frozen screen

ladyafk

Hi 

I am trying to play on my PC and when loading it partly loads then freezes.  I can get on to my account on my tablet but not PC.  I am on level 1650 and do not want to loose my place but prefer playing the game on my computer. 

Can you help?

PummyRaj

Hello @ladyafk, Welcome to the Pet Rescue section of our friendly King Community  

How old is your PC?  If the Browsers we use are not upgraded, the games can crash and/or takes very long time to load!!  If we update the Browsers, the problem would be solved and our game can work properly!! 

Here is a very useful link to update your PC Browsers -->  https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update

Please post back if you need further assistance.  If you tap on "Type your Comment" box located below, you will be able to write back! 

Hoping the issue will be solved!  Have a great weekend ahead!