Languages

Hikaru

My pet rescue saga game was in english, for years, my facebook is in english, so why is my game back in french and why can't I change it at all ? There was a "select language" under the game until 2 days ago...

Sylvia1

I have the same problem a Hikura.  english for years and since yesterday its in German.  Please help

Crazy Cat Lad

I will check up on what has happened!  

6Annael6

**Edit by CM: Unsupported language**

jelifo

Has the issue been resolved ? Still no language settings as far as I can see. The game's not so much fun in French. 

6Annael6

**Edit by CM: Unsupported language**

Hikaru

jelifo said:

Has the issue been resolved ? Still no language settings as far as I can see. The game's not so much fun in French. 

Nop, no change at all... And I agree.

QueenB

@Hikaru and @jelifo!

We haven't received any similar reports from other players and we've checked with Support and same thing, nothing has been reported.

I will need some details from you guys to be able to get Support to look in to this, so we need the following:

- a screenshot of the entire game page from Facebook so we can see the language displayed 
- the browser you have been using, is it Chrome, Firefox, Edge?! 
- screenshot of the language settings, you'll find this under Languages and Region.




Thanks guys  

QueenB

@6Annael6, 

I'm sorry but we only use English on the King Community, to make sure that everyone understands and can be understood. Please feel free to re-post your question in English and one of our member will be happy to help you.

Thanks for your understanding and have a great day!

6Annael6

**Edit by CM: Unsupported language**

QueenB

@6Annael6, 

I'm sorry but we only use English on the King Community, to make sure that everyone understands and can be understood. Please feel free to re-post your question in English and one of our member will be happy to help you.

Thanks for your understanding and have a great day!

6Annael6

**Edit by CM: Unsupported language**

Hikaru

QueenB said:

@Hikaru and @jelifo!

We haven't received any similar reports from other players and we've checked with Support and same thing, nothing has been reported.

I will need some details from you guys to be able to get Support to look in to this, so we need the following:

- a screenshot of the entire game page from Facebook so we can see the language displayed 
- the browser you have been using, is it Chrome, Firefox, Edge?! 
- screenshot of the language settings, you'll find this under Languages and Region.

Ok Thank you, well I'm under Windows 10 and I use Opera since I have problems to play games (like Pet Rescue Saga) on Firefox.

6Annael6

**Edit by CM: Unsupported language**

PummyRaj

Hello @6Annael6, Hearty Welcome to the Pet Rescue section of our friendly King Community  

I am sorry to say that the Community supports English language ONLY for everybody to communicate and understand better. 

Please post back in English so that we can help you with your issue/complaint! 

Looking forward to talk to you and assist you!  Have a great rest of the day/evening! 

6Annael6

**Edit by CM: Unsupported language**