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I had 700 gold bars the 2nd time on hte mountain I used 9 on the 4th I never got bars for the rest ?

Amy_Marks_Goodie
Amy_Marks_Goodie Posts: 14

Level 2
in Support

Best Answers

  • QueenB
    QueenB Posts: 15,430
    Answer ✓
    It looks like you're  game got stuck and that is why you did not receive the rewards.

    We'll be happy to add back the 9 Gold bars that got used if I can have your User ID so I can locate your game records. 

    By the waw, this issue has been reported here. 
  • Amy_Marks_Goodie
    Amy_Marks_Goodie Posts: 14

    Level 2
    Answer ✓
    My user id is 1019216215 thank you
  • QueenB
    QueenB Posts: 15,430
    Answer ✓
    Done 🙌

    I'm truly sorry for the inconvenience caused!

Answers

  • QueenB
    QueenB Posts: 15,430
    Answer ✓
    It looks like you're  game got stuck and that is why you did not receive the rewards.

    We'll be happy to add back the 9 Gold bars that got used if I can have your User ID so I can locate your game records. 

    By the waw, this issue has been reported here. 
  • Amy_Marks_Goodie
    Amy_Marks_Goodie Posts: 14

    Level 2
    Answer ✓
    My user id is 1019216215 thank you
  • QueenB
    QueenB Posts: 15,430
    Answer ✓
    Done 🙌

    I'm truly sorry for the inconvenience caused!

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